Omtaler (10 501)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
22. desember 2019

Really great app! It can be a bit hard to get started, but if you take the time to understand how it works, you can do anything!

MamaMilla
Danmark
6 dager bruker appen
Redigert 8. juni 2018

Last Update Jun 6:
This company has not only developed into a greedy shark, they also try to steal Your money! We are currently fighting the 2nd time with the Shopify Billing department to get back credit for a DOUBLE app charge Seller Smith was trying to steal from us! Its not that they try to legally get more money for nearly same functionality with introducing more expensive plans and cutting the cheaper ones down in accessible functions, they are alos not shy to charge you twice month after month blaming Shopify for their mistakes. We mildly call this criminal negligence! Our Recommendation: Stay away except you are looking for trouble!

UPDATE Jan 18:
The customer support improved a lot and is Great and helpful. They responded to our problems and to the issues we discovered in the app in a very professional, thorough and prompt way! They spend a lot of time in improving the tool and we are working together closely with them! The editor is powerful and we are impressed over the efforts Seller Smith is taking to stabilize and improve this product. We are looking forward to the new implementations and will update again. At his point of time: 4 stars, but chances are good that it may rise to 5 stars!

UPDATE Jan 11:
As many others have feared: The formerly FREE full featured Pagefly builder has started to charge now from 2018 on. And don't get fooled - The new Free version is stripped down in functionalities, so formerly feature rich created pages can NOT be edited anymore AND worse of all you are limited to THREE pages only you can create.
The support is still bad, our questions about the subscription for the newly created PRO version are still unanswered as well as the problems we have reported earlier through Shopify.
The editor is powerful (that's why 2 instead of 1 star) and could be so much more powerful if it would be stable. Unfortunately it is still very shaky and unreliable!
(1) It permanently opens new browser windows so will end up having about 20+ in one hour time of work :((
(2) Many changes will not apply until you close the browseer and restart the session
(3) In a few days of using Pagefly your Shopify theme gets heavily cluttered and messed with dozens of Pagefly pages (check under Online store -> themes -> edit code). In 12 days we created over 15 pages and none of them got deleted! It took us a full roll-back to an earlier backup theme to get our store back operational again.
So using that tool as non-programmer is far from STABLE or UNRISKY. It can use it when you have quite knowledge in HMTL and CSS but without it involves Great Risks to your store theme file!!!
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After spending 12 hours of trying to create a simple photo page, images with text and custom html I am relatively disappointed! The idea of a working drag and drop editor would be so great, if it would only work! BUT: it does NOT!
Specially with image and photos that editor is HUGE problems. You can cvlick on an empty image to fill but it won't take the field, it just always update your first. At random you may end up somewhere ele on yiur page you plan to build and agian you get stuck there.
We will gib^ve the support team a fair chance to respond to our 2 foot long error and bug list. Will update as soon the answers are there.
But honestly we think that this FREE app is beta beta beta stage!

Heaven Of Sound
USA
6 måneder bruker appen
PageFly svarte 14. juli 2022

Hi Rainer,

On behalf of the PageFly Team, I would like to send you our sincere apology for everything that made you unhappy with us. We feel so sorry for this because we always aim for great experiences for the customers.

Thank you for your time with us, we do appreciate that you stay with us so we hope that we will have more chances to assist you better in the future.

Please let us know if you have any questions or need help, we are always here to help you.

PageFly | Kate - Customer Success Manager

2. mai 2023

I've used pagefly on all of my stores. I love this app and will continue to use it. They've also got great live chat support. Thank you!

My Shoe Charms
Canada
6 dager bruker appen
PageFly svarte 3. mai 2023

Hi Hussam Dawaf,

Thank you so much for your kind words. I’m so glad to know I was able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

All the best,
Kyo | PageFly Team

18. september 2022

Customer service and speed is great, v helpful to me on setting up a new page and sent me a video tutorial

The Scarlet Company
Singapore
6 dager bruker appen
PageFly svarte 22. september 2022

Thank you so much for taking the time to share your experience at PageFly.

We take pride in knowing our customers are happy with their experience. Please let us know what we can do for you in the future.

Lin | PageFly Team

21. juni 2020

I viewed several YouTube videos on PageFly to get an understanding of this app. There were a few things that I couldn't understand so I reached out to their support. Abhi was straight on the case and satisfied all my questions and gave me answers I needed. A good app to have attached to your Shopify store. Thanks - StaySafe!

My Bespoke Wallpaper
Storbritannia
6 dager bruker appen
PageFly svarte 22. juni 2020

Thank you so much for your kind words, Marc Duncan.
I really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
I'm very happy that I was able to assist you with my best effort. :)

Abhi - PageFly Team

16. juni 2021

The recent updates PageFly made to their editor are awful. They took away a lot of necessary functionalities. Although their support team are very responsive, the general team lacks a lot of knowledge of their own product. It took them days just to figure out how to make banner images for the slideshow responsive on all screens and even after back and forth with numerous support team members, I still had to figure it out myself.

Fortify Skincare
USA
6 måneder bruker appen
PageFly svarte 12. juli 2021

On behalf of the team, I would like to apologize for everything that your bad experience with our app and service.
Thank you for staying with us so we can have a chance to support and fix the issues for you.

I will train our support team more to make sure they can provide the best service for you.

Once again, I would like to send our sincere apology to you and we promise to fix all the bugs as quickly as possible.

Please let us know if you need any assistance. We are always here to help you.

PageFly | Kate - Customer Success Manager

17. juni 2021

After trying out several other page builders I am so happy I went with this one. The customer support is amazing and quickly responds with helpful guidance. As someone with limited coding abilities it is extremely user friendly and requires little technical skill

Terra Air
USA
6 dager bruker appen
PageFly svarte 17. juni 2021

Thank you so much for sharing your experience with our community Laura! Thanks also for your kind words. If you need something you can count on us, we hope we can contribute even more to your journey with PageFly!

Felipe - PageFly Team

Redigert 15. januar 2021

The Page Fly Landing Page Builder is relatively flexible, and great for beginners. Their support is also amazing.

Day Off Ltd.
USA
6 dager bruker appen
PageFly svarte 3. februar 2021

Thank you for your generous review. We are so happy that we could be able to solve your issue and you were happy with that.
Please feel free to let us know if you have any further questions.

Donny - PageFly Team

12. juni 2023

Great page builder and fast support from their live chat. A gamechanger for Shopify stores. Once you've tried it you'll never live without Pagefly.

AVABeauty.dk
Danmark
6 dager bruker appen
PageFly svarte 12. juni 2023

Thank you so much for giving us such a generous review.

It is my true pleasure to assist you today and it means a lot for me when you spent time giving us those kind words.

Your satisfaction is always our top priority, we will keep improving our service to deserve your trust.

Please don't hesitate to reach out anytime if you need help or have anything that concerns you. We are here 24/7 for you.

Hailey | PageFly Team

17. april 2023

I had a problem and it was resolved quickly :) They are very friendly and helpful. So far it seems like a Perfect plugin, easy to use and very complete. Congratulations !!!

Gub
Portugal
6 dager bruker appen
PageFly svarte 17. april 2023

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Hazy - PageFly Team