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The support is really great from the guys and they have implemented almost everything that I wanted, but some ideas that I had, the app couldn´t do it and thatswhy the 4 stars.
On behalf of the PageFly team, Ie would like to thank you for your feedback and criticism.
We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words and professional demeanor
We’ve just taken your thoughts and opinions to heart and we would love to make things right to meet your need so feel free to reach out to us with any suggestions you wish to share.
Our PageFly team is trying hard day by day to improve PageFly better and better. Along with our Support Team which is available 24/7, we also have video tutorials and a Help Center to support you.
Thank you again for your feedback.
PageFly | Kate - Customer Success Manager
CUSTOMER SERVICE IS TOP-NOTCH! Can't stress how much they have saved our team when we were in tight timelines.
I really appreciate you taking the time to share your feedback and being so open with us.
And I'm glad you felt satisfied with PageFly. Customer satisfaction is our number one priority and we are trying our best to bring value.
We're happy that you're happy, and we're looking forward to assisting you.
PageFly | Kate - Customer Success Manager
nice team support, helped me to solve many problems, and reply in 2-3 mins, and the page fly is more powerful
Thank you so much for your kind words, we really appreciate it much!
Don't hesitate to reach out if you have any questions.
Have an amazing day!
Mika | PageFly Team
The customer service is spot on! Thanks, Nathan!! He was super helpful.
This app rocks, and make my page look great!
Thanks for the kind words. Your feedback means a lot to us and we will do our best to deserve your trust.
Please don't hesitate to contact us anytime if you need any more help.
Nathan - PageFly Team
The customer care team is extremely helpful! They helped me set up my home page and answered all my doubts, they even looked into the shopify backend to fix I problem I was facing with the background not appearing properly on the live website.
Thanks guys and keep up the good work!
Thank you so much for using PageFly. I hope you find us useful in the app and customer support.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Tess - PageFly Team
I use the app to build pages the way I like. The customer support is super fast.
Thanks PageFly Team.
Thank you so much for your review. Your feedback means a lot to us, we do appreciate it.
We are so happy that we can help you to solve your issue.
Please let us know if you have any further questions.
Cookie - PageFly Team
What im designing in the APP doesnt reflect whats published live, very frustrarting. and their 24/7 chat doesnt work...so im not getting support.
On behalf of the PageFly Team, I am really sorry for everything that made you unhappy with our app. We feel so bad when you left us, really.
We really want you to give us a chance to check and support you. I also sent you emails with a desire to assist you and fix the issues you had with our app and explain the live chat issue.
This is a lesson for us to improve our app a lot to make it easy to use for all users.
From the bottom of our hearts, we do hope that we will have a precious opportunity to assist you.
Best regards,
PageFly | Kate - Customer Success Manager
Great, easy to use interface with loads of options for customization. Excellent customer service — always readily available to help quickly resolve issues or assist with customizations.
Hi,
Thank you so much for giving us a wonderful review for your experience with PageFly.
I am so happy that my team could able to assist you.
Feel free to let us know if you have any questions or need help.
Kate - PageFly Customer Success Manager
Boo from support was extremely helpful.
As it turned out, I had an issue with my theme conflicting with PageFly (only slightly), but I was under a tight deadline, as we had a TV advertorial going live, and Boo fixed the issue very promptly and everything is working again, exactly as it should.
I also need to point out, I am sure I'm in a completely different time zone to Boo (Sydney Australia), and this did not impact the speed and efficiency of the support.
Thanks Boo for all your help and awesome support.
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Boo | PageFly Team
We use this app to provide access to an easy and comfortable shopping experience for our customers. The pagefly app offers all the necessary gadgets and settings to achieve this. On top of that the customer service is friendly and quick to respond :)
We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
And we are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly better.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager