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I was motivate to (finally) sign up for PageFly about 2 months ago, motivated by my frustration with the need to use custom code for som many of the things i wanted to do on my website. I only wish I had done this 6 years ago. I have spent countless hours on Shopify Live Chat, only to be told at the end of a long call with a lot of waiting, that what i wanted could only be done with custom code.
Let me tell you about PageFly. I have found it be be excellent product, with powerful features which are not available natively on Shopify, (at least not on the Dawn theme. It allows me to customize my theme in a myriad of ways so it looks and functions the way I want it to.
Personally I'm an artist. I want to be creating my art, not breaking my head learning to custom code, or spending time trying to get help from Shopify's support chat, only to find out there isn't a doable solution for what I seek.
In addition to it being an excellent app, their chat support is stellar! As I've been on the pf learning curve, I reached out quite a lot to their support time. I have consistently found that the support staff has the expertise and knowledge to guide me in solving whatever the issue de jour is. I have found them provide me with the information I want, in the way that I want it. (for example i find it hard to watch the videos they sometimes make to show how to do something, and I usually ask for screen shots. so they give me screen shots.)
What really blows me away, is that very often the support person will go into the editor on their end to check and resolve the issue. And then they explain to me how they did that.
Pinch me I must be dreaming. When you sign up for a. subscription based app, it's not just 14.95 a month. It could very well be 14.95 a month for the rest of your life. Besides a good product, and equally important is the standard of customer care and support. I run my business with a strong ethic of integrity, and customer centered mindset. And I appreciate dealing with companies like that as well. In my experience, the support staff at pagefly go above and beyond to be truly helpful and they do it so nicely and so well!
Thank you so much for the precious words.
It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you.
We always pursue our customer satisfaction. It motivates us to work efficiently when we can ensure our customer's satisfaction.
Please don't hesitate to contact us. You are always welcome
Best Regards,
Shami - PageFly Team
I would highly recommend PageFly! It is very helpful to edit any page. Especially the PageFly Support Team is awesome! They keep online with quick response to assisted any problem, I got an issue and I get in touch soon through their online chat window, they helped me solved that issue right away!
Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service.
Please don't hesitate to drop us a message anytime if you need anymore help.
All the best,
Miracle - PageFly Team
The support team is amazing! I was able to talk to someone at 11:40 PM when I was having an issue with a section overlay on the mantle of a new webpage. We are a small business and have limited hours with our website agency, so it's great to know we can count on their team to help with these edits to get pages live - especially with the holiday season approaching.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Abed - PageFly Team
I’ve been using PageFly for a while now, and I’m really happy with it! The app makes it easy to customize my website. What I love most is the amazing support. Whenever I’ve had an issue, the team has been very helpful and quick to respond. They really go above and beyond to make sure everything works smoothly.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Usman - PageFly Team
Even though we are on the free plan, support helped resolve our issue within just a few hours. Very happy with the level of support. Would recommend.
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.
Thank you!
Shami - PageFly Team
Handy page builder, with a lot of features. When it comes to little details you'll find some limitations. Make sure to know at least some coding basics.
Very helpful and friendly support.
All in all five Stars!
Hi again, It’s me, Lein from PageFly support team!
I have received your review on App Store and I really appreciate you taking the time to share your thoughts with us!
Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
Please do not hesitate to contact us if a problem arises. We are always available to assist you.
Wishing you a magical day filled with joy and success!
Lein - PageFly Team
We currently have over 60 pages built out with PageFly. The integration with Shopify is seamless, and any time I have an issue, support is prompt and thorough at helping to resolve issues. This app allows us to create a better customer experience without an on-site developer.
Thank you so much for your lovely words! It means a lot to me.
Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
Please do not hesitate to contact us if a problem arises. We are always available to assist you.
Wishing you a magical day filled with joy and success!
Spite - PageFly Team
Pagefly is a highly trusted, efficient, and versatile page builder for Shopify, offering a user-friendly interface that allows merchants to create stunning, customized store pages without the need for coding knowledge. Its adaptability makes it suitable for businesses of all sizes, and its features are designed to help increase conversion rates, making it a lucrative choice for store owners looking to optimize their sales performance. With seamless integration options, extensive templates, and dedicated customer support, Pagefly stands out as an invaluable tool for enhancing the overall Shopify store experience.
Thank you so much for taking the time to share your thoughts about PageFly. This only motivates us to improve our overall services for our valued users like you. Once again, thank you for helping us all out.
Randy - PageFly Team
I can’t say enough good things about PageFly! This app has completely transformed how I customize my Shopify store. The drag-and-drop builder is incredibly intuitive, making it so easy to create stunning pages even if you’re not a designer or developer. But what truly sets PageFly apart is their support team.
Their customer service is beyond incredible! Every time I’ve had a question or needed help, they’ve been so quick to respond and genuinely patient. They don’t just give you solutions—they go above and beyond to make sure you understand how everything works, and they often come up with ideas to make things even better than I imagined.
I’ve worked with a lot of apps, but I’ve never had such a positive experience with a support team. It feels like they’re part of my own team, always there when I need them. If you’re looking for a powerful tool with first-class support to back it up, PageFly is the way to go. Highly recommend it!
Thank you so much for your 5-star review. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Piper | PageFly Team
Aasim from Pagefly was a great help! Some customer support are rude and make things harder than they need to be, but this one really helped me out in the best way possible!
Hi Cody Hogan,
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Warm Regards
Aasim | PageFly Team