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The app is not as easy as I thought it would be, (I am a bit of a novice) Had challenges with the drag and drop, not dropping where I wanted it. However the support through chat is very timely and helpful. That makes it a huge difference to keep the app. I actually deleted it, and decided to give it another go, and use the chat help, and glad I did.
Thank you very much for your balanced and fair review of PageFly. We are so glad that our team can help you while using PageFly. We are so pleased our efforts resonated with you.
As you mentioned in the review about the dragging and dropping, I know sometimes, it’s not easy to use and drop exactly where you want. I reported this issue to our Development team so they can check this and we will try to improve this to make it easier in the future.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help.
We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future.
PageFly | Kate - Customer Success Manager
Our store is built entirely on Pagefly & we love it. Especially the customer support. It's great, they are quick to respond & extremely helpful.
We are so grateful for your review. Thank you for sharing your feedback with us and the community.
Thank you for being with us, this is amazing like you!
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
Work alright with a theme you have published already. Does not help if you do not have a store published, or if you are working on a new theme still in draft. Pagefly sections don't show up in draft themes, and you can't preview with draft themes. Only consider if you would like to upgrade a page or add a section to an already published theme/website.
It's a great app. It helps me build out great webpages. It's sleek and clean and am happy with how they have it all laid out.
We were thrilled to read your 4-star review for PageFly. We are so happy that you found PageFly was your choice to build your webpages.
Through your review, we know how we are doing and what we need to improve.
Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
We put up a new homepage every month or two. PageFly keeps us fresh and the support we receive is stellar
On behalf of the PageFly team, I would like to thank you for your feedback.
I am happy that you are pleased with the result and that we were able to help. We are so grateful for customers like you.
If you have any assistance, please do not hesitate to contact us via the Live chat so that we can support you immediately.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Très bon logiciel pour faire de belles pages de vente. L'équipe fait tout pour vous mettre à l'aise. Il y'a eu juste une question technique que vous n'aurez pas d'ailleurs, qui m'a fait perdre du temps. C'était lié à une exigence propre à ma page que vous n'aurez pas, et finalement, ça a été réglé. Je recommande
I feel the app isn't as user friendly as it could be. However, the tech support is very good. I'm creating a landing page and had questions, I contacted PageFly technical support via the chat and spoke with Angel. He was very helpful! He addressed my concerns, made a video for me to follow and helped me get my landing page done. Thanks!
We are so happy that you had a fantastic time with us and we were able to help you. And thank you for your trust, we’re thankful for amazing customers like you.
PageFly was created to help users to create and customize pages without as much as code possible. However, in some cases, our support team needs to check many factors that make conflicts with PageFly, therefore we will need to add code to fix these gaps.
We have been trying our best to improve PageFly better and better in the future and we really want to help you whenever you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
仕組みを理解するのに、多少時間はかかりましたが、直感的な操作でデザインが作れるのは、良いところだと思います。
ライブチャットがすぐにつながるため助かっています。
基本英語対応ですが、画像や動画が送れる＋翻訳を使いながら意思疎通ができます。
簡単な操作であれば、チャットで指示をもらって自分で修正できました。
コラボレーターリクエストを受け入れることで、操作をしてくれる方がいるのもとても助かりました。ありがとうございます！
何度かライブチャットを利用していますが、親切な対応をしてもらえています。
A very good app, with easy features. When I didn't understand how to do support helped me right away and when I still couldn't they fixed it straight away for me. Thankyou.
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
Great app. Handles a lot of the things we need and is very customizable. It would be great if it had some more integrations with other apps. The support is very solid.
Thank you very much for your balanced and fair review of PageFly. We are so glad that your choice is PageFly and we are so happy that our support team could be able to help you.
As you mentioned in the review, our team will put more effort into having more integrations with other third-party apps to meet your demand.
We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future.
PageFly | Kate - Customer Success Manager