Avaliações (11.829)
Refinar
-
Por avaliação
PageFly is top-notch! Customer support is super-responsive and responds to all issues within minutes. It's a real pleasure to use PageFly, because if there's even the slightest problem, the support team is there to help
Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service.
Please don't hesitate to drop us a message anytime if you need anymore help.
All the best,
Dan - PageFly Team
Support is terrible no one knows how to use the damn editor. Couldn't figure something as simple as extra scroll happening on a landing page or a damn image fit to size issue.
Edit: Holy, It couldn't get worst. I was reached out to privately by "management" to resolve my issue, to my surprise I might add. As I worked with Cookie (Management) to solve the issues why none of my images would fit into their pages not matter if I chose different images or resized them.
Five hours later, FIVE HOURS of texting, because no one can use a phone anymore! I receive a final message from Cookie saying THIS ISNT HER DEPARTMENT!!! What???
She couldn't, along with the development team find the problem. She opted to remove my page for me on pagefly (as if that's a kindness) after taking 5 hours of my day to not solve my singular issue.
Never coming back. Happy for those who find success here, I did not. If I could give negative stars I would!
Hi,
Thank you for your review and the time with us to be so patient to work together.
We are sorry for any convenience you had.
As we always mentioned, from our support team to the management team to the development team, we are the one in PageFly - always want to assist customers to find better solutions for the issues. Unfortunately, we cannot solve your issue: want to make an background image show full but not want to scroll. Even though trying to stay together in such a long time to edit, adjust the image you want, even with trying to explain with a lot of examples that it would be better if we can choose another image.
As mentioned in the chat, we admitted this is General Technical limitation - and that's what our Development Team confirm.
Thanks again for your detailed feedback and the time you spent.
Have a nice day.
Awesome support! Damilola was helpfull! Gave me a piece of code that resolved the issue!
Thank you for your wonderful review of PageFly! Your feedback is priceless and fuels our dedication to excellence. We value your trust and aim to surpass your expectations. If you have any further thoughts, we're here to listen. Thanks again!
Dami - PageFly Team
I usually like to figure stuff out on my own. I had an idea that I couldn't get to work after a few hours of trial and error and my lack of experience. Since PageFly had been recommended I decided that it was time to contact them. Within minutes of working with the PageFly support team, it was done.
Talk about taking the stress out of putting up a store.
Update: Due to the excitement of our product response, I was tasked with re-building the store front with a much more complicated profile in a matter of one day to keep everyone happy. Well, PageFly support to the rescue again. My head was spinning with the learning curve but, they were right there and made it happen. This is the definition of great customer service.
Hi,
Thank you so much for taking your time leaving us such a generous review on App Store. We are very grateful for your kind words and they inspire us a lot.
If you need further assistance, feel free to reach out anytime.
All the best,
Saeed | PageFly Team
Nice and easy to use
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Ethan - PageFly Team
An indispensable app if you want pages in Shopify that stand out and sell. I have used it for several years and it is perfect for both front pages, product pages and information pages. And if there are problems, the support is always top notch.
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Aasim | PageFly Team
I don't know where your office is, but it's late in the evening for me and I'm always amazed at how quickly and kindly I'm helped at pagefly. This time Brock helped me. He found the solution right on the dot. As always, I am very impressed. I can really only recommend you. It's always fun. thank youper fast response and perfect help. It couldn't be better. ⭐⭐⭐⭐⭐⭐⭐⭐⭐
I really appreciate you taking the time to share your thoughts with us!
Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
Please do not hesitate to contact us if a problem arises. We are always available to assist you.
Wishing you a magical day filled with joy and success!
Kane - PageFly Team
This is my second online shop with Pagefly, the team is super helpful. Many template to choose from, not hard to use, great for beginner to build a online shop.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Shami - PageFly Team
He gives perfect service I highly recommend them
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Usman - PageFly Team
THANK YOU!!!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Rasheed - PageFly Team