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*edited* 2 years later, I cannot recommend against using this platform enough. I needed to remove the app, and it bricked my site. I was then passed around numerous different support reps who ALL insisted I do things that had no relation to my ticket at all. Even had one tell me "we do not support custom code".
The only request I made was "please remove all instances of pagefly from my site (THE UNINSTALL option doesn't even come remotely close to doing this). If you are lucky enough to find the video on uninstalling, before you know clicking the uninstall button (because why would you think a button called uninstall would actually do what it's named to do), YOU MIGHT fare slightly better.
Absolute nightmare of a product, it used to be bullet proof and customer service use to be outstanding.
PageFly provides an UNPARALLELED level of customer service, even with their free version (which is powerful beyond my wildest needs). I 1000000% recommend this add on/app for anyone looking for something well beyond the built in page offerings of shopify.
Thank you for giving us the chance to assist you and thank you again for sharing your thoughts, experience using PageFly and PageFly support. I am Glad to know that you are enjoying using our app.
Your words provide us Huge encouragement to provide the best Customer Support You will ever see.
Feel free to get back to us if you have any questions.
Max - PageFly team
App has been pretty good, but this review has more to do with their support! They're extremely fast and helpful at any hour of the day!
Thank you so much for sharing your thoughts about our app. Rest assured that we will keep on improving our services for our valued users like you.
Randy | PageFly Team
Great page building features
Easy to use
Encountered a few bugs but very helpful support there to fix it out so no problem
5/5
Hi Oscar, thank you so much for your amazing review!
I and my team really appreciate this and we want to thank you for taking the time to leave a review for us.
If you need any help, please do let us know. We are here for you.
Cookie - PageFly Team
I had an extremely hard time accessing the homepage to edit my site because I had cleared my browser, and it decided not to allow me to log in. After contacting Shopify and Page Fly twice, I finally got put in contact with someone determined to help me. Ellie was great. Even though I was frustrated, she was determined to find the solution. She took the time to find the answer instead of giving me some troubleshooting nonsense as others did. I am extremely satisfied with this service, and if I could give her a personal 5-star review, I would!
Thanks for sharing your review with me and my team and this made our day!
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
Let us know if you have any questions or need help.
Ellie - PageFly Team
Thanks to Anne and PageFly dev team. They helped me custom code my page and give me the best solution. Best service ever, thanks again.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪
Have a wonderful day, and take care!
Anne | PageFly Team
such a great app with great customer service and support team . Thank you Dami for your time and support
Thank you so much for taking the time to leave a review!
We truly appreciate your feedback and are thrilled to hear about your positive experience with us. If you ever need anything else, please don't hesitate to reach out.
Thanks again!
Dami - PageFly Team
Rock-solid support & Solutions. Nathan and Salem are tearing it up over there. Like, Machetes and Coconuts, Game-Meats, Living by the Sea, etc...
Cheers Lads!
amazing customer service and perfect app !!!
The app is great, but the biggest value is the 24/7 customer support! If their app supports it, you literally just have to ask for help and they will help you build it. They are so knowleagable and super friendly.
Hey Amy!!
Thank you, you are so sweet! It makes our team happy to learn you are finding our app great. We all work hard so our customers can enjoy it! And as well work harder to be 24/7 prepare and ready to serve all day, all time. Remember that if you need further help you can drop us a message on live chat, I will be looking forward to talking to you again.
Wishing you the very best,
Cristian - PageFly Team
péssima atualização recente, dificultando 200% o acesso ao app, tem dias que nem abre pra você ter noção. Se tiver qualquer app semelhante mesmo que inferior a esse, teste ele.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app, especially the new version.
We hold ourselves to a high standard, and we regret that we fell short of your expectations.
We appreciate you taking the time to bring your concerns to our attention. To prevent similar issues from happening in the future, we are trying to improve our app to avoid the issues when you experience.
We take your concerns seriously and are committed to making the necessary improvements.
We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right.
We value your business with PageFly, and we are committed to providing you with the best possible service.
Thank you for your understanding, and I look forward to hearing back from you soon. We are always there for you to assist you anytime you need us.
Best regards,
PageFly | Kate - Customer Success Manager