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im doing 4 stars: 5 stars or more for customer service because they really stand out from the rest of apps inm shopify in this matter, and 3-4 for the inside features... once you want something that is not so basic, you can find some trouble integrating with custom features...
Thank you for your updated review, this means a lot to us. We are so grateful that you give us an opportunity to assist you with the issues you have.
We always aim to bring the best support service and I’m so happy that we could do this for you. Regarding the issue in our app, we will be checking it carefully again and improving it in the app.
Our team is always available 24/7 so please let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
Great customer service, technical problems solved quickly and well. I will recommend it to my friends.
Thank you so much for giving us your take on how we are doing.
We're glad that customers like you are having a great experience at PageFly and it’s all our pleasure to assist you throughout your journey with PageFly.
Anytime you need help, please feel free to reach out to us, we are always here to support you.
Lin | PageFly Team
Very very handy solution for easy (yet advanced) page creation. The support team is on the edge to help you as much as possible. We are still experiencing very few issues in creation details, but we are sure they will go away quickly with the help of the Pagefly team. I recommend this app.
We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
Thank you for your love of PageFly. We know that there are some bugs in using PageFly, we will surely check all cases very carefully to avoid issues that won't happen in the future. We will make PageFly better and better to meet your expectations.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
Chloe me ha ayudado mucho, me explicaba lo que tenia que hacer en concreto, no como algún otro compañero que te envia videos genéricos. muy bien muy amable. gracias Chloe
Obrigado pelo seu feedback. Estou muito feliz por podermos ajudá-lo com seus problemas ao usar nosso aplicativo. Realmente aprecio seu tempo com o PageFly.
Se você tiver quaisquer outras perguntas, por favor, não hesite em nos informar.
Atenciosamente,
Chloe - Equipe PageFly
A wonderful app with many helpful features. The customer service is great and the team are so helpful and accommodating in helping find solutions that work. They are incredibly responsive and very patient. Highly recommend.
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Candy | PageFly Team
Amazing service every problem I ever had was fixed on the spot highly recommend pagefly
I wanted to take a moment to express my sincere thanks for the fantastic review you left on PageFly. Your kind words truly made our day!
Your feedback inspires us to continue delivering top-notch service, and I'm thrilled to hear that we met and exceeded your expectations. If you ever need assistance in the future, don't hesitate to reach out.
Dami - PageFly Team
I am not the world's most knowledgeable person when it comes to using software - especially for building/populating web pages. I decided on PageFly for additions to my shop and was expecting a long and tedious learning process. However, I mastered the software it in a relatively short time and where I struggled with two issues I found a 24/7 helpline operator available for me at the click of a button. Their help was courteous and to the point and they had me up-and-running again in no time at all. Three cheers for PageFly!
Thanks for taking the time to share this opinion with the community of Shopify. What you think of us is very important and every day we work to improve and deliver the best service to you.
Angel - PageFly Team
I like this app and the support team is extremely supportive.
Thank you so much for your generous review. We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for an amazing customer like you.
If there's anything else we can do to help, please let us know.
Wishing you health, luck, and success!
PageFly | Kate - Customer Success Manager
I am a pretty new user to Shopify and was recommended to use Page Fly as my page builder. Of course, I have run into a number of "beginner issues" and the Page Fly support staff has been wonderful! I can reach out for immediate support and a quick response that allows me to keep moving with my development efforts!
Page Fly has been a great choice for me!
Hi Kim,
Thank you so much for your kind words and your continued trust in PageFly. Your trust and satisfaction is what drives us forward.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Please don't hesitate to let us know if you need help with anything at any time. We're just a message away!
Have a wonderful day, and take care!
Abed | PageFly Team
Added a contact form for customers to order our catalogue. I set it up wrong the first time, but the live chat option was great, they troubleshooted the issue and showed me how to fix it quickly, and it's all working smoothly now.
On behalf of the PageFly Team, thank you a lot for your review. I am so happy that we were able to help you with the issue.
If you have any questions or need help, feel free to let us know via 24/7 live chat support, we are always willing to assist you.
PageFly | Kate - Customer Success Manager