Recensioner (12 042)
Förfina
-
Efter omdömen
Cookie has been super helpful; troubleshooted my issue and went above and beyond and noticed another issue with my website.
Whoever is employing her needs to give her a raised.
-1 Star mainly because i've been running into quite a few issues with alignment problems (More so coding issues). Mobile view is not the same as my actual mobile device view.
My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust.
We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust.
Please don't hesitate to contact us anytime if you need any more help.
Best regards,
PageFly | Kate - Customer Success Manager
Allows us business owners to surpass the limitations of not knowing code. Love the support team!!!!
Thank you so much for taking your time to leave us a feedback.
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store.
And we are so glad that our support team can assist you with your work.
We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
Pagefly is an amazing tool to enhance the look and feel of any website...Indeed, just like most other tech related things, there is a learning curve to using this well..it can be quite challenging in the start (and hence the 4 stars), but gets better as you get the hang of it. The live support though is amazing..to help you at a moment's notice. I was assisted by a person named Jess and she was amazing help.
I would suggest Pagefly to implement/integrate live web calls (like skype/zoom/teams) to compliment the live support that you provide to aid in quicker information flow between client and support for faster resolution. The sharing of screenshots, etc takes too long and is cumbersome to resolve every issue, especially if there are several queries or the client is not that savvy. This would really set you apart from your competitors. (I should actually be credited for this amazing business idea :D :D). Looking forward to amazing results with Pagefly. Cheers.
Hi there, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager
Received Wonderful help from a CRA specialist ! Good place to get help and looking forward into more work in the future.
Thank you so much for your feedback on PageFly. Thanks to your feedback, we can know how we are doing and what we need to improve. We will try our best to improve our app and support to serve you better.
Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck!
PageFly | Kate - Customer Success Manager
Good support very helpfull.........................................................................
Thanks for sharing such kind words.
We promise that we will keep working hard to make sure that you're always happy with the app and our support.
Don't hesitate to reach out through the live chat if you need any help.
Warm Regards,
Kate | PageFly Customer Success Manager
Their customer service is incredible! Extremely fast and helpful. Not so stroked about the app design abilities and functionalities but this is a personal opinion.
Your review is really incredible and we’re really thankful for this
Your feedback really means a lot to our PageFly team and we have been trying our best to develop and improve PageFly as what you mentioned in the review to serve you and meet your demand.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help.
PageFly | Kate - Customer Success Manager
The app is great and definitely makes my life easier...Customer service is responsive but hard to communicate with. The app had a bug that displayed my products wrong. I had to explain my problem to about 6 different reps before someone finally listened to me. It was another 2 weeks before the bug was fixed. If customer service hadn't frustrated the hell out of me I would have rated the app 5 stars.
im doing 4 stars: 5 stars or more for customer service because they really stand out from the rest of apps inm shopify in this matter, and 3-4 for the inside features... once you want something that is not so basic, you can find some trouble integrating with custom features...
Thank you for your updated review, this means a lot to us. We are so grateful that you give us an opportunity to assist you with the issues you have.
We always aim to bring the best support service and I’m so happy that we could do this for you. Regarding the issue in our app, we will be checking it carefully again and improving it in the app.
Our team is always available 24/7 so please let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
Very very handy solution for easy (yet advanced) page creation. The support team is on the edge to help you as much as possible. We are still experiencing very few issues in creation details, but we are sure they will go away quickly with the help of the Pagefly team. I recommend this app.
We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
Thank you for your love of PageFly. We know that there are some bugs in using PageFly, we will surely check all cases very carefully to avoid issues that won't happen in the future. We will make PageFly better and better to meet your expectations.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
i really like the app, i'm serving a few pages off of pagefly and integrating them to my site.
It's crazy that one needs to resort to 3rd party apps to extend the life of a Shopify theme without knowing a single line of html code... but i'm pleased there is this app. I wished they included more functionalities & templates, i.e. Optin landing pages, registration/events pages etc... to keep everything under the same hood. Hope you guys @PageFly can take this into consideration for future plans.