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I have very little background in building web pages (minor Wordpress stuff), and none on Shopify, but I was able to figure this out without too painful a learning curve. There are still things I don't understand, and there were a few things I needed to do that required custom code additions. Some I was able to find in the PageFly templates, and others I was able to get from chat support, which is excellent and friendly. The person I chatted with, Angel, was quick to respond, go right to the point, and even went into my account himself to add some custom code and make something work the way I wanted it to. You can't beat that!
Greetings
Thank you for taking the time to interact. We're ecstatic to hear you like our app, and even more so if you think our customer support is excellent.
To me and the rest of our team, it means a lot! We look forward to assisting you again soon!
Angel - PageFly Team
Randy is the best technician ever! Always got my back! Super happy with this app! Muuuuuch better than Wordpress services.
I like how simple and intuitive the platform is for the consumer to build a coming soon page on their own. Also the consumer service is very kind and patient. I had an issue that took me forever to figure our how to solve but with the live chat feature I was able to get help instantly. I was connected with a rep whose name is Nora. They did not only fix my issue but recorded their steps so I can know how to fix the issue if I was to run into in again in the future.
Thank you so much for taking the time to share your experience at PageFly.
Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you.
Nora - PageFly Team
I really like how easy it is to use and it really takes your website to the next level. I think what sets this apart though truly is the customer service also. I am a newbie at this and have had to reach out for help a number of times already - Each time someone on live chat has helped me there and then and fixed Tech Issues - If they were unable to help, they referred it to their Developers who have then helped - Everything I have needed help with, they have 100% done. Absolutely second to none!
Thank you so much for such a great review. We are delighted to hear that you value the efforts we have put toward assisting and supporting customers. Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns feel free to contact us in the Live chat window, we are willing to help you.
PageFly | Kate - Customer Success Manager
Amazing support team. Easy to use and able to customize based on desktop, laptop, tablet and mobile version which is great.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Please don't hesitate to drop us a message anytime if you need anymore help.
Regards,
Aldwin - PageFly Team
Great app. Great support. They are always there yo help you along the way to solve your problems. I would surely recommend it to anyone.
Thanks for your feedback, glad that you have a good experience with us.
We hope to see you again soon, please don't hesitate to contact us anytime if you need any more help.
Salem- PageFly Team
Yes, use it! Super service and extremely efficient. I am able to contact him to fix problems and he is always very helpful to fix it for you!!
Your comment is very valuable to us at PageFly, thank you for taking the time and writing these words to us, we will continue to work hard every day to continue to provide you with the best Shopify page builder. Please let us know if you need help.
Ángel - PageFly Team
I have to say PageFly has amazing customer service Paula today helped me fix my shop. Was very professional and knew what i needed to get done. Amazing work from pagefly and there services.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Please feel free to contact us should you have any further questions.
Paula | PageFly Team
so far I love this app. It's a little tricky to discover how it all works, but it becomes easier as you work with it and the customer service live chat is really great!
Thank you to Angel, for giving me an update on the speed on website and a very good report! The best is the support is 24/7!
Thank you so much for your generous review. We're happy you had a fantastic time with us!
If there's anything else we can do to help, please let us know.
PageFly | Kate - Customer Success Manager