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This app used to be a nice app...but after their updates, the app was broken, even cannot handle basic formatting issues e.g. font size adjustments. Content was missing randomly in our pages. Every time when we reach their CS, they only make excuses and claimed that the issue is resolved but every time it's not resolved. It took us already a week but nothing was resolved. It's difficult for us to move to other apps as we built quite a lot of pages on this app. However, if you are reading this review and hasn't consider which app to go to, stay away from this app. :-(
- Update after a couple of months: Still the issue is there!! You cannot style plain text properly. Their team always say it is our team's fault by copy and pasting text from other site, but indeed we typed in everything on our own or copied text from Notepad, which is ridiculous...
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and see the issues of our app to improve it better and better.
With PageFly, customer satisfaction is always our number one priority and we always try to make this.
All issues you mentioned in your review, me and our whole team were checking and we also contacted you about all issues.
Once again, we are so sorry for making you unsatisfied with our app, we will try our best to make PageFly better and fix all issues of our app.
Your recommendations and suggestions are always welcome and appreciated.
Please let us know if you have any questions or recommendations for us.
PageFly | Kate - Customer Success Manager
So many possibilites it really helps when you don't know how to code and the customer service is perfect
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Hi there,
Thanks for your feedback, really appreciate you taking the time to share your feedback and being so open with us.
Please don't hesitate to contact us anytime if you need any more help.
Salem- PageFly Team
This is a fantastic Landing Page Builder. Easy to use, lots of flexibilities, and above all excellent real-time customer support when you have a question!
Seamless to use; this App is a must to try, and then use!
Wayne~
Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.
We really appreciate it that much!
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Grace - PageFly Team
I would recommend this app 100%. The customisation of pages is extensive and if you have any problems, the chat is phenomenal. I only have the free version so far, but the ability to build great pages is vastly superior to basic Shopify. I would like to give a huge shout out to Angel Bermudez who went above and beyond in helping me with a Shopify problem which was totally outside the Pagefly app!! How's that for customer service. Thank you Angel
At PageFly we are always willing to go the extra mile and help our users in any way we can, thank you for sharing your words with us.
Angel | PageFly Team
I have been using this app for a few months now and has been very useful making my pages look more professional. They have great customer service .
Amazing experience with this app! Really good features in which you can easily design your store. Their support has been of great help as well.
Hi Jocelyne,
Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share the word about us. We’re here for you anytime.
Please don't hesitate to drop us a message anytime if you need any more help.
Touqir | PageFly Team
extremely responsive and helpful staff
Hi,
I am happy to hear that I was able to help you with the issue and I truly wanted to thank you for taking the time to review our App.
Thank you again for the wonderful review, your kind words have truly brightened our day.
It is our pleasure to assist you. Please don't hesitate to reach out whenever you have any concerns.
Have a nice day!
Boo - PageFly Team
Sehr hilfsbereit! Ich konnte die Fotos im Onlineshop nicht ersetzen und habe sofort Hilfe bekommen. Vielen Dank!
Vielen Dank für Ihre großzügige Bewertung. Es war sehr nett von Ihnen. Seien Sie versichert, dass wir unsere Dienste für geschätzte PageFly-Benutzer wie Sie weiter verbessern werden.
Nochmals vielen Dank für die liebevollen Worte, die Sie geteilt haben, und vielen Dank dafür, dass Sie der beste Teil von PageFly sind.
Wenn Sie Fragen oder Bedenken haben, können Sie uns gerne eine Nachricht im Live-Chat-Fenster hinterlassen. Wir sind immer bereit, Ihnen zu helfen!
Lin | PageFly-Team
LA MEILLEURE APP !! le service est génial et l'interface super facile à utiliser !
Merci beaucoup pour votre merveilleuse critique de PageFly ! Nous sommes ravis que vous ayez vécu une expérience incroyable avec nous.
Soyez assuré que nous nous améliorons continuellement pour vous apporter un soutien toujours plus important dans votre parcours de création de magasin avec PageFly.
N'hésitez pas à contacter notre assistance par chat en direct 24h/24 et 7j/7 si vous avez besoin d'aide. Merci et je vous souhaite une excellente journée !
Cordialement,
Robert | L'équipe PageFly
Easy to use and better than some of the other page editors I've used. You can add more customization with this app while still being very easy to use for drag and drop.