PageFly Landing Page Builder , 10,137 รีวิว
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The best thing about this app is their customer service, They reply in couple of mins or less and in other hand, builder can build more than a decent website.
Thank you for your review. We are so happy that you are satisfied with PageFly and our support service. Please let us know if you need help.
Felipe - PageFly Team
The help chat is run by some super helpful people (cookie is amazing and so are the developers)! Easy to use app.
Hi Hadera Burki,
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Cookie - PageFly Team
Paula was truly helpful and patient with me for my needs. I had some complicated requests and she effortlessly helped me out. Thank you so much!
Thank you so much for taking the time to share your thoughts and feedback with us.
We're grateful for your honest feedback and we're glad you feel we're on the right track!
If there are any other services we can provide for you or questions we can answer, please get in touch with us.
Paula | PageFly Team
great service, thank you very much for your support! Will work with your App for a long time! Thank you!
Hi,
Thank you for trusting us to cooperate and use our products. Your trust has greatly contributed to the development and success of PageFly.
I also hope in the near future our team will continue to receive your attention and trust.
Wishing you health, luck and success!
Kate - Customer Success Manager
Perfect. Thank you very much for everything, it has been a very professional service. I had a problem with my theme and they knew how to help me at all times
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that I am able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Cookie - PageFly Team
I've just start to use the app, very ergonomic. I need some specific action that require some basic knowledge that I don't have, fortunatly the staff is very helpful !
Thank you Touqir
Awesome app, Extraordinary review. Easy to recommend to anyone who want to make changes to their shopify store.
Thank you for your kind words and your time with us.
It's lovely to know that our customers are more satisfied with our product and services day by day.
Our pleasure to help you with your business, please don't hesitate to contact us via Live chat if you are in need.
Hope | PageFly Team
I used this app to design several pages! Its a great tool to add designs that are not bound to themes. Its easy to use and offers many different features, if you do manage to run into some problems the customer service is super helpful and responsive! Would definitely recommend it!
Hi Konstantin,
Thanks for choosing PageFly. We hope you have a good experience. We value your opinion and we always strive to keep improving the service to ensure that it will meet your expectations.
Please do not hesitate to contact us via Livechat if we can be of any further assistance.
Let’s be successful together!
Jerry - PageFly Team
I love this app to build custom pages, I even use it for blog posts. Works great and customer service is super helpful. Thanks!
Thank you so much for your kind review. It's wonderful to know that you've had a great experience using PageFly. This will serve as a motivation for us to further improve our app and support quality.
Should there be anything, feel free to drop us a message at anytime.
Angel - PageFly Team
Why one star ?? They can refuse to assist you with using their app. That is their app and while they can force you off of it, they can refuse to provide you customer service as that is their decision based on their policies. They are saying they will be contacting Shopify to request that the review you made be removed, as they feel it is unreasonable.
At first, you were complaining about the way Shopify charges, blaming all charging problems directly to us, while we just follow Shopify charing policies. At that time, you gave us 1-star review, on which we replied with a detailed answer on the charging situation.
You then deleted that review to clean up the base and get back with new false accusation.
Yes, we, like Shopify or any other self respecting business, have our TOS and we preserve the right to decline service for users who violates it. But we didn’t do that yet. We didn’t force you out of our app.
Yes, if the review is unreasonable, it’s important to bring that to the attention of Shopify to keep the ecosystem healthy. But we didn’t do that yet. We didn’t raise any complains to Shopify.
After you removed your first 1-star review, we though the issue was solved and continued to offer you service normally. But obviously, you just set yourself in some kind of "war mode", which we don't want to waste our time on. We will focus our energy on improving product and serving reasonable customers.
This review will most likely stay which is ok because we want everybody to know the truth behind this case. Looking at other reviews and our overall score, we strongly believe that customers can make a right judgement about our product and service quality.