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Some elements of integration with Shopify and page editing are a bit confusing, but the customer service is great!
Hi there,
Thank you for your specific review for PageFly, we really appreciate it. Please let us know what we can do to improve our app? Our team is trying to work hard every day to improve PageFly.
Please let us know if you have any questions or opinions, we do appreciate this.
Have a wonderful day!
PageFly | Kate - Customer Success Manager
The customer support team was very prompt in helping me resolve an issue that was causing some frustration being a new user of PageFly. I'm very thankful they were able to help us out!
I use this app to build out new pages for my Shopify account. It is useful! Paula in particular is a great customer service rep!
Thank you so much for your generous review, this really motivates us to work hard and efficiently for our every customer :)
Touqir - PageFly Support Team
very quick & friendly support from the team! Thanks again Paula for solving our problems.
Thanks for sharing such kind words.
We promise that we will keep working hard to make sure that you're always happy with the app and our support.
Don't hesitate to reach out through the live chat if you need any help.
Warm Regards,
Kate | PageFly Customer Success Manager
Support team is very helpful, though sometimes you have to wait next business day for the dev team to be online. But they fix our issues right away. User interface could have been more user friendly but with basic knowledge on web development it is manageable. Overall, great landing page builder and very friendly support team. They have free pages which allows you to use and test their service first which works best for start ups and brands starting very small.
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice.
With PageFly, we always put the customer first so customer satisfaction is what we always chase.
We are trying to improve PageFly better and more friendly for customers every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
I appreciate Gina from the team responded promptly. Gina was helpful and detailed. Thank you. :-)
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
It's the most advance page builder i've found. Gives you lots of flexibility and pulls in content from Shopify which other builders don't. Great customer support too.
We have been using Pagefly for a while now and recently upgraded to premium. The staff are very responsive on the live chat if you need help with anything.
Hi Katie,
Your feedback means a lot to us and we will do our best to deserve your trust.
Please do not hesitate to contact via Livechat if we can be of any further assistance.
Also, please feel free to send any other feedback that you do have - we would love to hear from you!
Have a good night! Stay safe!
Kate
Customer Success Manager at PageFly
Top App mit spitzen Support. Ich würde mir mehr noch einen ticken mehr Automatisierung/Skalierung wünschen. Beispielsweise nachdem die Seiten gebaut wurden eine Bulk-Änderungs Funktion.
Vielen Dank für Ihre Bewertung. Es hilft uns sehr, weil wir wissen können, wie es uns geht.
Ihr Feedback gibt uns auch Vorschläge zur Verbesserung unserer App, um sie besser zu machen.
Wir werden unser Bestes geben, um PageFly zu verbessern und Sie zu unterstützen.
Bitte lassen Sie uns wissen, wenn Sie Hilfe benötigen.
PageFly | Kate - Kundenerfolg Managerin
I use this app to create additional pages on my shopify site, really easy to use and every time i got stuck on something, the developers managed to help and resolve straight away through their chat feature. One of the good things about their support is the use of video screen sharing to walk through any issues, it's super easy to understand. however, needs more page templates to really love this app!
On behalf of the PageFly team, I would like to thank you for taking the time to leave a detailed feedback for your experience with PageFly.
I am so happy that our team could help you to solve your issues and you were happy about this. Our team is working to have more templates to cover all customer needs so this can take more time.
Please let me know if you have any questions or suggestions
PageFly | Kate - Customer Success Manager