PageFly 网页构建器提供商 , 10,157 条评论
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PageFly is a powerful page builder which can fulfil basically all my requirements. The CS of PageFly are very effective and efficient, they can fix the problem in a short period of time. Nice app and great CS team, thank you!
this is the most useless tool of all. it does not work? I talk to Tony but he seem to be a little slow at answering me and didn't really think he know the software well. I was able to drag and drop but i can't save it nor can i upload the image or write a description of my product. I ask Tony what address can i use to drive traffic to this landing page, he just went silence on me. I'm new here and would like some help but he seem to not be very helpful.
Hi there,
I would like to apologize for your bad experience with our app. We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this.
We truly understand how important the customer experience is so every day, we have been trying nonstop to improve our app and support team.
I really wish that we will have another precious chance to assist you in the future.
PageFly | Kate - Customer Success Manager
This was horrible. I was trying to add some new elements to my product pages. After trying to do it myself I realized my browser safari wouldn't let me type. So I started using it with Firefox. And Firefox couldn't see/use image boxes. So I started watching the outdated tutorials which didn't help at all, not mention there is no instruction with them, just watching what they are doing. Spent a couple of hours working with it and just couldn't figure it out. Having to save and switch between browsers didn't help my opinion either. Three thumbs down.
I hope you are doing well. Thank you so much for your feedback for your experience with PageFly.
Since the day you left a review for us on the App Store, we have been trying our best to improve PageFly better. Regarding the browser, PageFly will work the best on Chrome.
We take all your feedback seriously and others to develop more features as well as improving our support quality. I truly hope that you can give us another chance to assist you.
When you need us, we are always here.
PageFly | Kate - Customer Success Manager
I installed this app, but found it didn't serve my need so I uninstalled it within 1 hour. However, our website couldn't load product page around 20 min after that. Luckily we recovered it by using a back up theme. Pagefly team's reply was quick.
Decent app, value for money. Functional, most importantly.
21 mins to find out how to add an image, tried the live chat consultant and all he did was say how sorry he was to know how I feel and offer me links on 'How To' if it takes that long to find out how to edit something that basic then it's a hard pass.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app.
When we received your review, we immediately called you with the desire to send you our apology and want to have a chance to check the issues and fix all for you but unfortunately, we haven't heard from you till now.
We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. I am training my support team to enhance the support quality and to avoid there won't be any support quality issues in the future.
We truly understand your feeling when the issues came and you had to spend a lot of your time with them.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.
PageFly | Kate - Customer Success Manager
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Hi There,
When I received your review, I really wanted to know the reason for this review but it’s apparently hard for me to understand why you left a review like this.
I was trying to contact you but I could not. I also checked and saw that you installed PageFly and uninstalled it after a few minutes.
We would really appreciate it if you can give us an opportunity to understand the reason and assist you. Thank you.
PageFly | Kate - Customer Success Manager
Deleted the app and still need to remove ALL coding by myself manually. This is a complete no go! So much work for me now. Also you can only use mailchimp for email actions like newsletter signup on their pages. Very bad app.
On behalf of the PageFly Team, thank you for giving us a review on the App Store.
Regarding what you mentioned in your review about uninstalling PageFly, we do understand that this is not easy work to do because it relates to code. However, we provide a very detailed video tutorial on how to do it, you can check it https://www.youtube.com/watch?v=JXglWmBZiD4&t=4s
And our support team is always willing to help you with all tasks.
What you mentioned in your review is the email actions like newsletter signup, we do have MailChimp and Klaviyo, you can check them. To collect customer emails, we also have Customer and Contact Forms.
Please come back to the live chat from the application so we can continue working on the issue there?
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you.
Best Regards,
PageFly | Kate - Customer Success Manager
This app doesnt allow you to edit exisiting pages, collection page or product page. If u delete this apps without downgrading your plan, they will take your money
Not intuitive to use, but maybe I'm impatient. Deleted right away.