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The app itself is not completely intuitive to me, so I appreciate the excellent support that I receive. The team always helps me out with detailed instructions on what I am trying to achieve.
Thanks very much for your balanced and fair review of PageFly.
We know that when first starting using PageFly, it can make you feel confused, and as you mentioned in the review, it's not completely intuitive to you. We have been trying our best to improve PageFly more friendly and better.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
Really useful app, good and quick customer support when you're stuck. Some minor glitches sometimes but nothing essential. Happy to use Pagefly!
Thank you so much for choosing PageFly for your store and we are so glad that you enjoy using PageFly.
Thank you for your feedback, we understand that there are some issues while using PageFly. We will try our best to improve PageFly to make it work more smoothly for you.
PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our support team is always willing to assist you whenever you need so please feel free to let us know if you need any assistance.
PageFly | Kate - Customer Success Manager
Ive been using this app to rebuild the design of our website. It's been really great so far. Support is always helpful! It would be nice to be able to jump on a video call sometimes to get further support. There's also a few more features I wish were available as a premium subscriber. Overall, would recommend!
I've been using Pagefly for a while now and I'm satisfied of their app, plus the Customer service chat is useful and reactive. Thanks to Randy I solved my problem quickly! :)
On behalf of the PageFly team, I would like to thank you so much for such a detailed review.
Thank you so much that you took the time to share with us your experience with PageFly.
We are so glad that we could help you to solve the issues and get your satisfaction. Your satisfaction is our top priority.
We are always looking forward to any feedback or suggestions from you because we have been trying to improve PageFly better and better.
If you have any questions, feel free to let us know via the Live chat.
PageFly | Kate - Customer Success Manager
Good app with excellent support. The app could be a little more user-friendly while designing pages. Would have given 5 stars otherwise.
Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better as you expect.
Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us.
Kate - PageFly Customer Success Department
It's a pretty good app, and similar to a WORDPRESS page builder like DIVI. I still find it a bit fiddly, and not quite as easy as DIVI for example? I'm only just starting with it though, and had an AMAZING SUPPORT experience with Touqir who completely went beyond for me! He went in to the back end of my store and basically did the redesign work for me on all platform views! He was amazing! Big thanks!
Great support, it enables Shopify's shopping experience in your design. Looking forward to more integrations with other apps!
Thank you so much for your feedback on PageFly. Thanks to your detailed feedback, we can know how we are doing and what we need to improve.
We will try to improve our app and support better and better to serve you.
Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck!
PageFly | Kate - Customer Success Manager
Fast and efficient support, really great support. The construction of the landing pages is good but I fell that is necessary a new interface to the end user, need to be more easy to create the pages, to make a beatiful design and more intuite.
Thank you so much for your lovely words!
We will keep working hard every day to make our support and app better for you.
If you have any more questions or need further assistance, feel free to reach out. We're always here to help!
Kind regards,
Kate | PageFly Customer Success Manager
Nice app but not super user friendly, some adjustments need coding which their team comes in useful and fast for.
Thanks very much for your great review, we do appreciate it.
We are so happy that PageFly can help you to build your store.
Regarding your feedback that PageFly is not super-user friendly, I really understand and our team has been trying to improve PageFly to make it more friendly as well as our support quality.
If you have any further questions, please let us know via Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
First day using the app its pretty easy, but theirs some things you have to dig more into. The preview changes sometimes don't translate once its live. Support was support helpful in helping me fix these things.
We really appreciate your detailed feedback on your experience with PageFly . Your feedback means a lot to us and we are so glad that you are pleased with the result.
It can’t be denied that to better understand PageFly, we need more time to explore. We have video tutorials and Help Center, they are good resources for you to help you.
What you mentioned in the review, I can understand because sometimes, the preview cannot reflect the live view. This is based on different factors that in each case, we need to check it specifically.
Please feel free to drop messages in the live chat if you have any questions.
PageFly | Kate - Customer Success Manager