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I’ve been using PageFly for a while now, and honestly, it’s been a life saver. It makes building custom pages on Shopify so much easier, even if you have zero coding experience. The drag-and-drop editor is really intuitive, and you can pretty much create anything you imagine – product pages, landing pages, about pages – you name it.
But what really stands out is the support team. They’re there 24/7 (literally), and every time I’ve had a question or ran into an issue, someone jumped in almost instantly and fixed it. No back-and-forth, no waiting hours – just fast and friendly help. You can tell they actually care.
It’s one of those apps that just works, and when something doesn’t, the support team has your back. If you’re on Shopify and want more control over your design without the hassle, give PageFly a shot. You won’t regret it.
I’ve been using a custom PageFly homepage for my store, and it was really important to me that all the “Shop Now” buttons were aligned and looked professional. I reached out to Chinonso from the PageFly team, and not only did he take the time to listen to all of my questions, but he also sent over a super helpful guide to make sure my store looks its absolute best. If you're looking to elevate your site design, I highly recommend using PageFly!
This app has really been fantastic for easily building some new landing pages for our site which help us out from a customer experience standpoint as well as an SEO standpoint. When I had an issue after a theme update, I contacted their support and they responded very quickly and got the problem resolved immediately. I can't say enough good things about both their service and the product.
Absolutely satisfied with PageFly!
The app is powerful and flexible, perfect for building custom landing pages. But what truly makes the difference is their incredible support team.
I recently encountered a layout issue after an update, and their response was immediate, professional, and effective. The team identified and solved the problem in no time — I truly appreciated their speed and dedication.
Highly recommended not only for the tool itself, but especially for the top-level customer service. Thank you
Brock was absolutely incredible!
I spent 5–6 hours trying to solve a layout issue on my own – no luck. Brock jumped in, understood the problem right away, and fixed it in just a few minutes. Professional, kind, efficient – everything you’d hope for in support.
If every support agent were like Brock, the internet would be a much better place.
Truly grateful – thank you!
I’m genuinely impressed with the level of customer service I received. From the moment I reached out, the support team responded quickly, listened attentively, and stayed with me until my issue was completely resolved.
What stood out most was their patience and professionalism. There was no frustration, no rushed replies—just clear guidance and genuine care. The entire process felt smooth and effortless, thanks to their willingness to go above and beyond without ever being rude or dismissive.
This kind of support is rare and truly sets them apart. It builds trust and makes you feel valued as a customer. I’m incredibly grateful for such a positive experience—thank you for delivering such high-quality service and support!
Highly recommended!
Boo and the technical team were helpful in solving my issue for me. My team and I have used Pagefly for almost 3 years now and the CS team is on top of their game every single time I had an inquiry.
The support team at PageFly is outstanding. Their optimization service is truly impressive. Maintaining an optimized site is a constant effort, and their team has consistently delivered. Our site is quite heavy, but their experts have helped us improve performance on an ongoing basis. During support calls, they resolve issues in real time—no endless email threads, no long waits. I highly recommend this team.
Thank you so much for your outstanding review! We're delighted to hear that our team has been able to support your site's performance consistently. Your high recommendation means a lot to us. If you ever need further assistance, we're always here to help!
Kate | CMO at PageFly
PageFly is pretty easy to use and gives you the layout flexibility that's mind-numbingly missing from Shopify's own page design possibilities. And when you're stuck, the support people are really helpful and have found a quick and easy solution to everything I needed so far.
One major minus point, however, is that I had to use the legacy builder instead of the new gen 2 one. I wanted a simple 2-column layout and in the gen 2 builder, even when you choose ½ ½ layout, IT DOESN'T STAY SYMMETRICALLY IN TWO EVEN COLUMNS. I put an image in the left column and as soon as I started typing the text in the right, the text just kept expanding over the width of the page, and the image kept shrinking until the ratio was more like 1/5 4/5. I spent 20 minutes in the support chat, only to be told that this is how the ½ ½ layout is programmed to work. But then it's not a real ½ ½ is it??!! If it doesn't stay as two even columns, THEN IT'S NOT HALF-HALF. Ugh. Anyway, I was annoyed and I hope that the legacy builder will continue to be supported for a long time so that I don't have to re-do my whole page and deal with this same problem again.
Feedback:
I’d like to commend Saeed and Marcel for their excellent support with my PageFly page. They helped me fix several issues — including video adjustments, text alignment and spacing, and image alignment. They were both very patient, responsive, and professional. Thanks to their help, my page looks much better now. I truly appreciate their assistance!
On the other hand, I’d also like to mention my previous experience with another agent, Rasheed. She assisted me earlier regarding the video issue but was unable to resolve it. Instead, she left the task for me to handle on my own, even after I explained that I didn’t know how to fix it. It was a bit disappointing at the time, but I’m grateful that Saeed and Marcel were able to step in and take care of everything.
Once again, thank you to Saeed and Marcel — your help made a big difference! - Paula from PH