PageFly 网页构建器提供商 , 10,303 条评论
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This review is mostly regarding the support provided by the PageFly Team and not a general review of the app. I find building blog pages to be less intuitive and more complicated than need be, but overall I maintain my subscription because the pages can come out beautifully.
Regarding support: Someone seems to always be available, whenever I am working (AKA all the time), and they are always immediately responsive. I had built 3 blog posts that were not loading correctly (or at all), and it felt like no matter what Support tried, or how many work tickets were submitted to techs, they could not correct the issue. After expressing my frustration with this, Support apologized and explained that their workload had become overwhelming, and promised to get the issue resolved. I really appreciated this person's candor, as it is easy to understand getting overwhelmed as a small business owner. The next day, I received a message that they had resolved my issue and explained why my issue had been so complicated (coding of my theme). My blog posts look great!! Thank you, Support Team, I appreciate you working so hard on my issue!!
Generally don't leave reviews, but PageFly's support has been really awesome. The app makes Shopify usable when natively it lacks a lot of flexibility. Worth every penny!
Very easy to use and fast and helpful helpdesk. Pagefly offers many features that will make your website stand out in minutes.
I used this app to create more dynamic and visually appealing pages for my shopify site than I could using my theme alone. It is SO easy to use, and my shop is already looking 10x better. I also reached out for support when I had an issue and they got back to me super fast and resolved the issue. Highly recommend!
Hi Danielle,
Thank you so much for this awesome feedback. I really appreciate that you have spent your precious time on it. Please do not hesitate to contact us any time you need our help. We are 24/7 available at your service.
Touqir | PageFly Team
I'm new to building a landing page but every question I have is handle in such a friendly way, this is what I call very good customer service. No questions are too dumb to ask, I have learned already a lot thanks to the chat support! they are amazing!!!
Hi Jules,
Thank you so much for your lovely words. It was my absolute delight to support you. Anytime you need help, please feel free to drop us a message in the Live Chat, we are always here to support you.
Sun- PageFly Team
This app works great, but the support team is fantastic! Every question I've asked gets almost immediately resolved and they've helped every single step of the way. I highly recommend this app and this team!
Hi Ryan!
It was my pleasure to help you out. Thank you so much for leaving such a wonderful review. That's a great motivation for me and my team to work hard for the lovely clients like you. Please leave us a message whenever you need any help. Thanks once again.
Warm Regards,
Hamza | PageFly Team
Very quick response. Regardless of my stupidity, my issue was solved professionally and extremely fast. Very kind and the instructions were clear.
I’m very excited about your generous review, and I just want to thank you for being a part of PageFly. I look forward to a long and fruitful companionship with you.
If there's anything else we can do to help, please let us know.
PageFly | Kate - Customer Success Manager
Usability is great for any business and customer support is impeccable! Great app to use for anyone starting their e-commerce shop!
Hi Vicent,
Thank you so much for your heartfelt review. It was so great working with you and happy we figured it out together.
Rest assured that anytime you need help, please feel free to reach out to us, we are always here to support you.
Sun- PageFly Team
With one of the best apps to build landing pages. The support is great and very helpful and always tries to fix everything.
It's wonderful when I read your review about your experience with PageFly.
Your review is a huge motivation for us to improve not only our app but also our support quality. It's our joy and pleasure to be able to assist you, anytime you need, Alicia.
Your satisfaction is our mission.
I wish you all the best!
Kate - Customer Success Manager at PageFly!
I have absolutely no coding/HTML/CSS experience, yet this page builder is phenomenal to use. The 24/7 assistance should be the gold standard for the industry. Special shoutout to the reps who have made my PageFly experience incredibly pleasant: Randy, Shagar, Touqir, Alex, Tuble. Thank you for what you do, at all of the ridiculous times you do it! Best A
Thanks for your generous review, We're happy to be able to help with your issues. Please do reach us anytime for any queries...
Shagar - PageFly Team