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I've only just started using Pagefly the product looks great and the support was very responsive. Excellent service!!!
Really intuitive page builder, with great online support.
Any issue gets resolved in minutes by a kind and polite assistant.
I'm happy that we had a chance to chat and support you with the issues.
Once again, PageFly and I would like to thank you for your review. Please let us know if you need any help.
Have a great day
Junie - PageFly Team
Very pleased with the excellent and friendly/fast support as well as tools to make better looking, customized pages. Highly recommend .
Stay away from this app - we builded every product page with their system and everything worked well - until they made their intern update. From that moment on everything broke down. Our product pages showed other products, the texts were not longer to be seen, the product images and products suggestions were wrong! We reached out to the customer support and were fobbed off with the regular "we will fix it as soon as possible". If you are a shop owner you know what i am talking about: we were loosing customers, our social ads were linked to the wrong products = so we are loosing money for the last 4 days!
Hi,
I am so sorry for everything that made you unhappy and unsatisfied with our product and service.
I do understand your concern and feeling when the bugs happened and caused issues for your pages.
After we received your review, I and our team together checked all and tried to fix the issues.
Regarding the support service you mentioned in your review, we are having some new operators who are well-trained.
Thank you for giving us more chances to assist you, we will try our best to improve PageFly as well as our support to make you more satisfied.
PageFly | Kate - Customer Success Manager
It is so much easier to build a landing page with PageFly. What I appreciate the most is the super helpful, efficient and prompt customer service.
Hi Scott,
Thank you so much for your generous review :) I really appreciate your time with PageFly and I believe PageFly will never let you down :)
We are providing support 24/7 so we can give a hand to our customers and fix their issues promptly because we value our customers.
Touqir | PageFly Team
The support of this App is awesome. Sami Worked with me patiently and helped me with exactly what I was looking for in a very timely and helpful manner. Highly Recommend!
This App is very helpful and really great!! Can customize my website just what I imagined. It's bit complex to use at first, but can always chat with support. customer service helped me alot!!! their response is so fast and helped me to fix it right away!!
Hi,
Thank you so much for spending time giving me such a generous review, especially during your busy time preparing for store launching. We hope to have a chance to welcome you to our office when all the Covid thing is over.
For now, I wish you the best and a great store launch <3
All the best,
Hailey - PageFly team.
P/S: We always have your back so please don't hesitate to reach out at any time ;)
This app is incredible. It's really easy to use; but the best part is the customer service. I received the most amazing CS by agent Abel. He made a personalized video for me explaining all the steps to a simple question. VERY IMPRESSED. This app is definitely worth every penny - my website is beautiful.
Thank you very much for taking the time and writing us this 5-star review
your words are what motivate us to continue improving every day we strive to deliver a great product.
Angel | PageFly Team
I had ran into a couple road blocks, and every time the team here was extremely helpful. I appreciate their patience and kindness! Shout out to Touqir and Elad for their continuous help!
Hi Ashley,
On behalf of the PageFly team, I want to thank you for the wonderful review and the lovely words you shared. We do our best to offer the best possible service for PageFly customers.
Touqir | PageFly Team
Extremely Helpful, I had difficulties in setting up the page and Paula from the Support team was there in every step to make me understand and resolve my issues. Thank you so much. I can't wait to see the response on my new page. I only wish the interface was more simpler hence 4 :)
Thank you so much for your detailed review. Customer satisfaction is our main priority and we are ecstatic that we met that mark.
And we truly understand that the interface can make you feel quite complicated, but thanks for your detailed review, we have been trying day and night to improve PageFly and make it better day by day.
We are always happy to be able to help you, so if you need help, just let us know by leaving messages in the Live chat.
Have a nice day!
PageFly | Kate - Customer Success Manager