评论 (11,522)
优化
-
按评分
I use Pagefly to create pages on my online shop, it's actually a great app. I was stuck so I reached out by chat and was helped immediately. Very responsive and knowledgeable. Thank you.
Hi, thank you for writing to us, these words motivate us to continue growing and learning in order to provide you with a better product.
Please let us know if you have any further questions.
Angel | PageFly Team
I rate this app with a 2 and that level is SOLELY due to the customer support, especially Angel in the middle of the night. But as far the app goes, usability and ease of use......it's a 1 at best unfortunately. Completely designed for developers and VERY technically minded people. And the videos that are made to explain things are done by someone that is technically and programmatically minded as well. Clearly the person who makes them does not make them for novices/intermediate level users. So for those of us with some technical knowledge and that have used WooCommerce and Wordpress for years, Big Commerce, Shopify and Magento for ecommerce as well - this thing is a massive headache to use. We only have been using it for the blog because what comes with Shopify is more basic than we need. But with the difficulties that we're having and the massive time suck it is to complete even one page or one high end post, I'm not sure that the ROI is close to being there. In addition, one of the features that is of most interest which is the integration to pull your products into your pages/posts is limited as supposedly the interface with Shopify only allows a few products to feed into Pagefly at a time. That means you then have to go find your product, get the link, remove the url and copy/paste the product into Pagefly and hope it might find it then.....WOW. Adding products into your posts at strategic locations should be intuitive and take no time at all......not here! Many of the features to do that aren't working and whether it's the app or the fact products/collections aren't interfacing from Shopify completely, idk - Combine that with the difficulty and non-intuitive carousel setup for products to post and be showcased at the end of a blog post a la Amazon and it's taking 2-3x as long to create a quality post as you'd ever spend in Wordpress. We are looking hard for other options to use than this and hopefully will find something that works well for us. I wouldn't ever recommend this product and wish that I had noted the naysayers more than I did BEFORE we got into this. Again, lovely support team and Angel is A REAL angel, but the app is not.
Thank you so much for taking the time to leave us a review on the App Store. I spent a lot of time reading your feedback and also thought about it many times.
Customer satisfaction is always prioritized on top and our whole team is always trying to achieve this. We truly understand that PageFly is not easy to use for many customers, this’s the reason why we have been trying to improve PageFly better and better to make it easy to use. Because PageFly provides so many functions as well as featured to build high-converting stores, therefore, the UI can be a bit technical. We are improving UI and design to be more friendly.
As you mentioned in your review, our video tutorials are also a little technical, we will take your feedback to our heart and improve video content to be more friendly.
Regarding your other recommendations, we will discuss them with our Developers so they can check your requests.
Once again, thank you so much for your detailed feedback and recommendations to PageFly and our service. We would like to keep you connected with us and assist you whenever you need. Please let us know if you have any further questions.
PageFly | Kate - Customer Success Manager
This app gives you all you can imagine from a page builder /I express exactly what I think/. But even better than this is their support team. One of the best support I have ever experienced! I recommend this app to anybody who needs it!
Thank you so much for your awesome feedback and really appreciate your time that you spent writing it. Please do not hesitate to contact us anytime you need our help, we are 24/7 available to assist you.
Touqir | PageFly Team
Super easy to use and wonderful customer service! Would definitely recommend this app to other e-commerce business owners.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with PageFly.
All of us are really happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
We are trying our best to assist you.
Let us know if you have any questions or concerns.
Cookie | PageFly Team
i like this app very much, because you can create awesome pages and if you have any problem the developers help you everytime out, its Great.
The "trial" only allows you to create one template. So to try out different layouts you have to delete the one you just created. How are we supposed to know if the app will do what we want? Delete our work each time? What a waste!
On behalf of the PageFly Team, thank you for taking the time to rate us on the App Store. Currently, PageFly doesn’t have the Trial plan.
On all plans, even on the Free plan, you can discover all features and functions of PageFly.
We truly hope that you can give us another opportunity to serve you to make your experience better.
We are always here when you need us.
PageFly | Kate - Customer Success Manager
Very great team
Kyo, explained everything neatly and was very knowledgeable, he answered my open questions quickly and clearly.
he helped me since the beginning with the homepage and for several days.
I can only recommend PAGEFLY and Kyo..!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care.
Kyo - PageFly Team
I have been on the paid plan for a while. All basic functionalities to set up your page available, excellent customer service - working around the clock and eager to run extra mile to help you out. 4 stars, not 5 for the fact that a few weeks after I downgraded (all pages set, I didn't need a tool for page building) - terms and conditions have changed. Note for new users: if you downgrade to free plan you cannot edit content (typos, phrasing etc) any more on all but 1 page.
There was a bug in the conversion but I contacted the support and the response was highly efficient. I am still exploring it. Just wanted to leave this comment to recognise the customer support team.
Incredible apps, really usefull, really functionnal, good support, nothing to say but really good job !