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Their customer service team is great! Someone names Junie assisted me with all my questions and because the chat is live, the responses are SUPER QUICK wherever in the world you are in.
Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.
We really appreciate it that much!
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Junie | PageFly Team
I am very satisfied and use it with ease. Favorite Page builder for my Shopify store! Any help if you need the support service is top notch. They explain everything to you with great kindness and patience. All recommendations for Page Fly Builder!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Miro - PageFly Team
Having to move pages to a new application. With no changes made, pages suddenly have strikethroughs in prices and text about a month ago. No idea how long it was happened on a particular collection page.
Now the banner image disappeared and was replaced with a random image.. Support teams have no good explanations on either of these issues that seem to appear absent anyone even logging into Pagefly.
The only issue the support team identified was that I shouldn't be using their autosave feature - that the application told me I should turn on. Because auto-saving might be changing my page and loading images that have never appeared? Makes no sense.
Bottom lilne, my page falls apart at random times and I can't afford the time to constantly check it to see when this happens.
CURRENT REVIEW: Pagefly forced a new release in the middle of a page build with no notice, so the work was lost. Trying to redo the work has been a two day nightmare. The hosting is now through Shopify and the product is so glitchy, what should have taken two hours is in day two of troubleshooting.
PRIOR REVIEW: Pagefly has made a huge difference in my ability to design a website exactly the way I want it. There are a few hiccups sometimes with the custom themes, but the support team is super helpful. This app has saved me a lot of "brute force" coding days!
Thank you very much for taking the time to share our thoughts!
It was a pleasure for me to assist you, and it makes me really glad to know that you're happy with our support.
As discussed, please don't hesitate of getting back in touch if you ever need any further assistance.
Wish you all the best for your store! :)
Lucian - PageFly team
So far so good! Quick responds when I meet some problems for building the page. However, there are still a lot of functions have to be improved for the online shop!
I had been floundering with page design on my store and was so happy to find Pagefly. This app makes it incredibly easy to create several types of pages and content. The support has been amazing. Typical response time has been mere minutes. Today I got a response in less than a minute, and a resolution to my question within 3 minutes. Fantastic customer service, and a solid product. 5 stars all the way!
app is great, but, word of warning: when you update the meta description of a page, in the page list area of the website, the pagefly page content still shows up as the meta description on google search results. meaning its impossible to control your meta description content
I want you to know how happy we are because of your positive experience. Our priority is customer service and PageFly quality. This is a great motivation for us to improve PageFly better and better.
Our Livechat is 24/24, please feel free to contact us should you have any questions.
PageFly | Kate - Customer Success Manager
Very useful.. They have a great team working 7/24. So far, none of my problems remained unsolved. Thank You!
Thank you for taking the time and writing these words to us, your comment is very valuable to us at PageFly, we will continue working hard to deliver the best product!
Angel | PageFly Team
Good customer service. Able to help me customize my store on how I want it. Very happy pagefly exists!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
The interface is easy to learn and me chat support is fast if you need help! This application is very good I recommend it :)
Thank you very much for giving us a wonderful review. It really made my day and I really appreciate it!
Whenever you need help, do not hesitate to contact us, we are always here to support you.
Sincerely,
Cara | PageFly Team
Great App. Great customer service (Paula). I needed some help with coding my custom homepage. I expected them to guide me through it, but their programmers offered to do it for me, for free. Stop looking up Shopify coding tutorials and just download PageFly. Well worth it. Thanks again Paula!