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PageFly is super easy to use and the support is excellent. So many cool features that can customise your website exactly as you want it, and all of this even on the free plan. Highly recommend.
Thanks for the kind words and feedback. We're glad to hear you're enjoying PageFly!
Please don't hesitate to contact us if you need any more help.
Emad - PageFly Team
I had an exceptional experience with Paula, a customer support advisor at Pagefly, who provided an invaluable piece of Shopify knowledge that has significantly simplified my operations. After collaborating with several developers who couldn’t deliver an effective solution, Paula’s straightforward and practical advice was a breath of fresh air. Her expertise not only solved my issue but also enhanced my systems, making my daily tasks much more manageable. Paula's support has been a game-changer for my business, and I cannot thank her enough. Highly recommend her for anyone looking for top-notch customer service and reliable page building solutions!
Thank you so much for your kind words, I really appreciate it that much!
I am happy that you had a positive experience with PageFly.
Our support team is online 24/7 and feel free to let us know if you need any assistance.
I wish you all the best to your business!
Paula | PageFly Team
Great support, thank you!!!!
I have received your review on App Store and I really appreciate you taking the time to share your thoughts with us!
Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
Please do not hesitate to contact us if a problem arises. We are always available to assist you.
Wishing you a magical day filled with joy and success!
Lein - PageFly Team
the app is really powerful you can do a lot with it. I am really satisfied with the support as well.
Hi,
Thank you for trusting us to cooperate and use our products. Your trust has greatly contributed to the development and success of PageFly.
I also hope in the near future our team will continue to receive your attention and trust.
Wishing you health, luck and success!
Nathan - PageFly Support Team
Great app but support is where it really shines. They always work to solve my problems no matter how long it takes them.
Mika did a great job in solving my issue. Page fly support is always there whenever you need them they are very responsive.
They are best in service
Hi, this is Mika again. I just wanted to say thank you very much for your review.
It makes me really glad to know that you're happy with our support, and that I was able to assist you properly.
If you ever need any further assistance, please don't hesitate of getting back in touch.
Hope you have a wonderful day, and take care!
Mika - PageFly Team
Fast response time to issues. Staff very helpful at resolving the problem. I am not very tech savy so it is good these guys are here to help. Which is important cause you want these things fixed up asap so your clients don't freak out.
The replies were quick and the problem was fixed promptly. The experience was easy and painless, the staff helpful.
I've KEEP having issues regarding their sliders. I don't know how many times they've fixed it only for it to break again and again.
They are potentially the cause of my product viewer photos being messed up as well. Product Photo viewer on product page has photos capped at 300px, causing them to be very blurry.
Very slow support response time.
I would like to thank you for such detailed feedback on your experience with PageFly.
With the aim to bring great experiences to all customers, we always listen and collect feedback to improve. And thanks to your feedback, over many years, we have been trying our best to improve the PageFly app as well as support quality.
We deeply understand how important of customer service is so I always train for my team to enhance support quality to make sure that if you give us another opportunity, we will assist you carefully and enthusiastically. We are always here for you.
PageFly | Kate - Customer Success Manager
the support team is really great they respond instantly
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Nazia - PageFly Team