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First day using the app its pretty easy, but theirs some things you have to dig more into. The preview changes sometimes don't translate once its live. Support was support helpful in helping me fix these things.
We really appreciate your detailed feedback on your experience with PageFly . Your feedback means a lot to us and we are so glad that you are pleased with the result.
It can’t be denied that to better understand PageFly, we need more time to explore. We have video tutorials and Help Center, they are good resources for you to help you.
What you mentioned in the review, I can understand because sometimes, the preview cannot reflect the live view. This is based on different factors that in each case, we need to check it specifically.
Please feel free to drop messages in the live chat if you have any questions.
PageFly | Kate - Customer Success Manager
Nice app, and excellent customer service ! Very quick and efficient, thanks to Gabriel my problem was fixed within minutes.
Thank you so much for choosing PageFly for your store and we are so happy that you found PageFly helpful.
PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot. We are constantly improving our app to make it better.
Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
Félicitations à l'équipe PageFly ! Je suis contente de voir la belle page que votre application m'a construite. À tous les nouveaux comme moi, je vous conseille d'utiliser cette application.
Mes sincères remerciements pour votre avis. Vos commentaires sont très importants pour nous et nous ferons de notre mieux pour gagner votre confiance. Nous nous efforçons continuellement d'améliorer la qualité des produits et services, en fournissant des valeurs pratiques pour votre confiance.
N'hésitez pas à nous contacter à tout moment si vous avez besoin d'une assistance supplémentaire.
PageFly | Kate, directrice de la réussite client.
I've been working on a new website theme and utilizing the PageFly app. The preview mode within the app doesn't fully carry to the published theme and I had in inquire customer service for help. I've been bak and forth with support and they helped me with the entire process of transferring over my pages. It was extremely helpful and the new website looks great.
They are very fast to help when you have any problem. They have an active chat 7/7 it's very nice !
Learning PageFly is pretty simple and their customer service is amazing! Thx Dan and Sani for helping me! I really appreciate your time and expertise.
It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years.
PageFly | Kate - Customer Success Manager
This app was a bit confusing at first but I was able to chat with Emad and Angel through the PageFly support chatroom and they were able to solve my issues. I appreciate the excellent customer service that they provided.
We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our team.
Regarding your feedback that you felt confused initially, I agree with you. We know that when first starting using PageFly, it can make you feel confused, and as you mentioned in the review.
We are trying every day to make PageFly better and better to meet your needs.
If you have any questions, feel free to drop messages in the Live chat so we can assist you.
PageFly | Kate - Customer Success Manager
PAGEFLY support is the best! They have a 24 hours chat support and all of the representatives are very helpful and accomodating! The app itself is very easy to use and PLUS factor are the people behind the app who are always available and willing to help out!
We are so happy when reading your feedback on the App Store because it really means the whole world to us.
PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our team is also trying so hard to improve PageFly to bring you a useful tool and give you more satisfaction.
Feel free to let us know if you have any further questions.
PageFly | Kate - Customer Success Manager
Touriq who helped me fix issues was good. Good customer support. App is easy to use so far, though it has it's challenges.
Happy New Year!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
PageFly | Kate - Customer Success Manager
Molto bravi assistenza veloce. Lin è stata capacissima di aiutarmi e ha risposto a tutte le domande che avevo. soprattutto per quanto riguarda il tracciamento con facebook ads e analytics
A nome del team PageFly, grazie mille per averci lasciato una recensione della tua esperienza con PageFly.
Sono felice che il nostro team di supporto possa aiutarti. Miglioreremo la nostra app per renderla sempre migliore.
Fateci sapere se avete bisogno di assistenza.
Kate - Responsabile del successo dei clienti PageFly