評價 (11,638)
調整搜尋範圍
-
根據評分
I am using to complement my theme and it is very useful. It brings me more control on my website. The help assistance is also great! Touqir help me a lot! Thank you for your great work.
Thank you so much for your review, it means a lot to us. It is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
Could you please let us know what we can do for you to improve a 4-star to a 5-star?
We're looking forward to assisting you.
PageFly | Kate - Customer Success Manager
I am satisfied with this app, it's quite easy to use and the support time is quick and really helpful !
The app is not as easy as I thought it would be, (I am a bit of a novice) Had challenges with the drag and drop, not dropping where I wanted it. However the support through chat is very timely and helpful. That makes it a huge difference to keep the app. I actually deleted it, and decided to give it another go, and use the chat help, and glad I did.
Thank you very much for your balanced and fair review of PageFly. We are so glad that our team can help you while using PageFly. We are so pleased our efforts resonated with you.
As you mentioned in the review about the dragging and dropping, I know sometimes, it’s not easy to use and drop exactly where you want. I reported this issue to our Development team so they can check this and we will try to improve this to make it easier in the future.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help.
We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future.
PageFly | Kate - Customer Success Manager
仕組みを理解するのに、多少時間はかかりましたが、直感的な操作でデザインが作れるのは、良いところだと思います。
ライブチャットがすぐにつながるため助かっています。
基本英語対応ですが、画像や動画が送れる＋翻訳を使いながら意思疎通ができます。
簡単な操作であれば、チャットで指示をもらって自分で修正できました。
コラボレーターリクエストを受け入れることで、操作をしてくれる方がいるのもとても助かりました。ありがとうございます！
何度かライブチャットを利用していますが、親切な対応をしてもらえています。
Our store is built entirely on Pagefly & we love it. Especially the customer support. It's great, they are quick to respond & extremely helpful.
We are so grateful for your review. Thank you for sharing your feedback with us and the community.
Thank you for being with us, this is amazing like you!
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
A very good app, with easy features. When I didn't understand how to do support helped me right away and when I still couldn't they fixed it straight away for me. Thankyou.
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
Pagefly is an amazing tool to enhance the look and feel of any website...Indeed, just like most other tech related things, there is a learning curve to using this well..it can be quite challenging in the start (and hence the 4 stars), but gets better as you get the hang of it. The live support though is amazing..to help you at a moment's notice. I was assisted by a person named Jess and she was amazing help.
I would suggest Pagefly to implement/integrate live web calls (like skype/zoom/teams) to compliment the live support that you provide to aid in quicker information flow between client and support for faster resolution. The sharing of screenshots, etc takes too long and is cumbersome to resolve every issue, especially if there are several queries or the client is not that savvy. This would really set you apart from your competitors. (I should actually be credited for this amazing business idea :D :D). Looking forward to amazing results with Pagefly. Cheers.
Hi there, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager
great app and the chat is very helpful
Hi there, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving ourselves. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager
It's a great app. It helps me build out great webpages. It's sleek and clean and am happy with how they have it all laid out.
We were thrilled to read your 4-star review for PageFly. We are so happy that you found PageFly was your choice to build your webpages.
Through your review, we know how we are doing and what we need to improve.
Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
We put up a new homepage every month or two. PageFly keeps us fresh and the support we receive is stellar
On behalf of the PageFly team, I would like to thank you for your feedback.
I am happy that you are pleased with the result and that we were able to help. We are so grateful for customers like you.
If you have any assistance, please do not hesitate to contact us via the Live chat so that we can support you immediately.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager