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What im designing in the APP doesnt reflect whats published live, very frustrarting. and their 24/7 chat doesnt work...so im not getting support.
On behalf of the PageFly Team, I am really sorry for everything that made you unhappy with our app. We feel so bad when you left us, really.
We really want you to give us a ...
Worst customer service I've ever had attempting to fix an URGENT issue!!!! I have a live landing page where the "purchase" buttons were not working and it's been 72hours + many emails and they haven't even... I don't even know what they are doing... It's a Sh*&%t show. FYI- If you're in the US their help desk with developers to look at your issues are in, I believe in England. You better be up ...
Hi there,
On behalf of the PageFly team, I would like to apologize for the inconvenience you have had and for everything that makes you feel unsatisfied.
Thank you for ...
Customer Service is great. But I really hate this app. Everything is wrong with this app. You make one change and it changes everything! In the Editor Page it looks correct but then on the actual devices it looks all wrong. Never recommending this app ever again. Can't wait to stop using it.
Thank you for leaving feedback on the App Store about your experience with our app and support. We always aim to deliver great support to you.
Regarding your feedback about ...
Images keep randomly changing sizes on live pages. I have reported the issue numerous times and NOTHING is ever done. Pagefly keep saying I am formatting the images wrong.
This needs to be sorted.
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for ...
the worst experience i've had on a shopify app. images on all of our pagefly pages were removed without permission.
whoever we spoke to (orange and taylor) were very quick in concluding that we were the ones who sabotaged ourselves by deleting a file which resulted in wiping out all images. no investigations were conducted to assess who, when and how the file got deleted. no resolution offered. ...
Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified.
I would like to apologize for ...
I really want to like this app, as the builder is quite flexible and intuitive. But two things have been absolutely unacceptable, and I'm in search for a replacement app: 1. There have been a number of times when things just spontaneously break or stop working - like images with links, 3rd party subscription integration (which they support, not custom), or basic formatting. Published live pages ...
First of all, I want to send you a sincere apology for the bad experience with us. I spent a lot of time reading your review.
There’s nothing that keeps me up at night more ...
Be cautious if you are planning using this App with a translation App as Langify or Langshop. You will LOSE all your translation. Langify translates content (like titles, product description, etc), and then stores it in Metafields. PageFly creates custom layout pages via alternate templates. The alternate templates contain hard coded content, and won't have any of the langify Liquid logic, nor be ...
Hi there,
Thank you a lot for your review of us on the App Store. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our ...
Well you look at that, a free app turned paid, what better way to start the new year!
Thank you for your review on the App Store.
I am so sorry for everything that made you unhappy and unsatisfied with our product. I do understand your concern about our ...
Layout changes all in a sudden whenever they made updates on their side. Always have new bugs appear from time to time and they will blame all faults on you. Deleted all my SEO works from Shopify side when I delete pages inside Pagefly.
Have been around with Pagefly for over a year and I am fed up with all of these problems.
I’d like to send you a sincere apology for the unexpected experience you had with our app and support.
At that time, PageFly released a new version and it leaded to the ...
I’ve had the app installed on Shopify for months and it just does not load. Not in the Shopify app, not logged in in the Shopify website. Just a blank white screen that says “please wait”.
Customer support has been less than helpful and none of their suggestions have worked.
Hi, I am reaching out regarding the review you gave us.
Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review ...