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The recent updates PageFly made to their editor are awful. They took away a lot of necessary functionalities. Although their support team are very responsive, the general team lacks a lot of knowledge of their own product. It took them days just to figure out how to make banner images for the slideshow responsive on all screens and even after back and forth with numerous support team members, I ...
On behalf of the team, I would like to apologize for everything that your bad experience with our app and service.
Thank you for staying with us so we can have a chance to ...
Why one star ?? They can refuse to assist you with using their app. That is their app and while they can force you off of it, they can refuse to provide you customer service as that is their decision based on their policies. They are saying they will be contacting Shopify to request that the review you made be removed, as they feel it is unreasonable.
At first, you were complaining about the way Shopify charges, blaming all charging problems directly to us, while we just follow Shopify charing policies. At that time, you ...
They don't have direct google ads conversion tracking available, unable to track all conversions for my google ads which resulted in me losing tons of valuable data
On behalf of the PageFly Team, I would like to send you a sincere apology for the issue you had with our app.
Regarding the request in your feedback about tracking ...
Not sure why everyone is happy with the customer support.
I use Gempages and wanted to switch due to slow loading times at some of their features. Their support was always incredibly helpful and could even deal with coding issues for me. But to fix the loading times I was willing to pay the premium on Pagefly.
I installed the app yesterday and wanted to simply copy my already existing page. ...
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we ...
#Nothingworks After the new update nothing works. Thank you..... I use Pagefly for a long time and it was very useful but i dont know why you make this many changes without testing it in a beta.. Everything is buggy.. dont work.... realy frustrating
On behalf of the PageFly team, I would like to apologize for the inconvenience you have had and everything that makes you feel unsatisfied.
Even though our team tested the ...
After just spending an hour working on a landing page and then the page going blank and not saving, I can't say I like Pagefly at all.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we ...
The app would stop working after publishing the collections. We upgraded to enterprise support to get the issue resolved and still weren't able to get any help. Support responds, but someone takes a message and passes it on to the dev team, which takes days to respond with anything meaningful on the situation. Test this app before you go live.
Hi Vincent,
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app.
When we received your review, ...
Who on earth can use a 5-slot plan for $24? A business with only one product page? They are trying to get you to pay $99 a month for a glitchy, clunky app. it is more profitable to buy a shopify theme once and have it customized rather than pay $99 a month for this app.
Hi There,
I am Kate - Customer Success Manager at PageFly, I hope you are having a great day!
First and foremost, thank you for your feedback. We always value our customer's ...
This is APP is great for the first 14 days. Then you need to go PRO. So it is not really free.
I created a whole collection using a base template from the app and now I can not add more products with the same design because I lost the PRO features.
Bad bad bad....
Hi,
I am writing this to send you our sincere apologies for your bad experience with us in the past. We really understand your feeling at that time when there were still a ...
This app is really a poor app which overcharge customers in hidden way. Sometime they charge for full premium and then cash back and again charge and make excuse for system error.
You should try this app if you have much money to pay for this pathetic app.
Even they admit they charge while in trial period. Here is the proof. https://ibb.co/tH5xYj8
First of all, on behalf of the whole PageFly team, I'd like to say sorry for the frustration caused.
Yes, we had a bug which allowed us to extend trial period for customers ...