PageFly 網頁生成器提供者 , 10,252 則評價
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The application is very useful and useful. I would like to thank Mika, who helped me quickly and very kindly when I needed help.
Thank you so much for your review, it’s a great motivation for us to improve ourselves!
Our support team is online 24/7 and let us know if you need any assistance.
Mika - PageFly Team
Best app and they guide you well to make your website great.
Thank Muhammad a lot for your 5-star review on our app and service!!! If you have any question, feel free to ask us anytime!
Best,
Zee | PageFly Team
best support customer ever
Hi There,
Thank you so much for taking the time to leave us this amazing review! Your kind words have truly made my day, and I'm thrilled to hear that I was able to meet your expectations.
It's always a pleasure to assist you, and we genuinely appreciate your feedback. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Wishing you continued success with your store, and thank you again for choosing PageFly.
Best regards,
Abed - PageFly Team
Not sure why everyone is happy with the customer support.
I use Gempages and wanted to switch due to slow loading times at some of their features. Their support was always incredibly helpful and could even deal with coding issues for me. But to fix the loading times I was willing to pay the premium on Pagefly.
I installed the app yesterday and wanted to simply copy my already existing page. However, on first preview, there was an error message and a clearly false formatted page. So I messaged the support and asked them to set up the app cause I clearly did something wrong.
My first agent took 30 minutes for each response, at times only continuing to work when I asked again, what the progress was and following up with things he needed to continue working. Felt like I had to keep reminding him that I was even there. After almost 2 hours I asked for a different agent because again he forgot about my chat.
Long story short, It's been almost 24 hours. The first error was solved after 4 agents and about 15 hours. I now encountered a second issue with a metafield that worked in Gempages but now doesn't work in PageFly. I'm now on agent 8 (Mind you, in the same chat) who just told me to do what I did before agent 7 told me something else. I do have an idea where the errors lie and an experienced agent would have taken max 30 minutes for the first issue and 5 for the other.
To summarize: They clearly outsurce their support who have minimal idea about the app or its functions. I've seen their support system due to a bad Loom recording, and they chat with up to 10 people at once. Obviously, things will get lost.
I'm back to Gempages.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we regret that we fell short of your expectations.
Our goal is to always provide our customers with an exceptional experience, and we are disappointed that we did not meet your expectations. We feel so grateful that you take the time to bring your concerns to our attention.
We sent you an email but we haven’t received any response from you yet. We take your concerns seriously and are committed to making the necessary improvements.
We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. I hope that you can give us another chance to assist you to check the issue for you.
We value your business with PageFly, and we are committed to providing you with the best possible service.
I look forward to hearing back from you soon.
Best regards,
PageFly | Kate - Customer Success Manager
Among PageFly's excellent support, I would like to highlight Jess' professional and friendly contribution. Her in-depth knowledge and incisive assistance significantly enhanced my experience. Jess not only demonstrated remarkable skill in solving my problems, but also did so with an infectious kindness. Her dedication to customer service reflects PageFly's commitment to customer satisfaction. In short, the support, and Jess' contribution in particular, strengthened my confidence in PageFly as a platform!
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Jess - PageFly Team
awesome!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Dan - PageFly Team
Awesome !
Thanks so much for your lovely review and your support.
Please don't hesitate to contact us if you need any more help.
Have a great day!
Cookie - PageFly Team
Amazing bro
Wow, Thank you so much for your precious words. I am really glad to assist you.
We always try to pursue our customer's satisfaction.
Let us know if you have any further questions or need help!
Best Regards,
Mahedi - PageFly Team
Verry good service, always ready to help and improve my store.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Oluwaseyi - PageFly Team
Je ne peux que recommander l'application PageFly Landing Page Builder à quiconque cherchant à créer des landing pages de qualité, rapidement et facilement. Voici pourquoi :
Simplicité de création de landing page : Dès le premier moment où j'ai utilisé PageFly, j'ai été impressionné par la simplicité de son interface et la qualité de ses templates. Les modèles disponibles sont non seulement esthétiquement attrayants, mais aussi très qualitatifs, ce qui m'a permis de créer des pages professionnelles en un rien de temps. Même sans compétences techniques avancées, j'ai trouvé l'application très intuitive à prendre en main. De plus, l'accès gratuit offre une multitude de possibilités et de sections pour créer exactement ce que l'on imagine.
Service client exceptionnel : Le service client de PageFly est tout simplement remarquable. Je n'ai jamais rencontré une équipe aussi réactive et dévouée. En cas de problème, ils répondent rapidement et fournissent des solutions précises, parfois accompagnées d'enregistrements d'écran pour une meilleure compréhension. Leur approche attentionnée et leur volonté de véritablement aider les utilisateurs se démarquent vraiment. C'est un service de qualité qui vous assure un soutien fiable à chaque étape de votre utilisation de l'application.
Merci d'avoir partagé votre avis avec nous et cela a agrémenté notre journée !
Merci beaucoup d'avoir pris le temps de nous laisser cet incroyable avis. Nous sommes très reconnaissants pour vos aimables paroles.
Soyez assuré que nous continuerons à améliorer nos services pour les utilisateurs estimés de PageFly comme vous.
Passez une merveilleuse journée et prenez soin de vous !
Touqir - Équipe PageFly