整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年12月24日

The application is very useful and useful. I would like to thank Mika, who helped me quickly and very kindly when I needed help.

Innovador Market
阿根廷
使用應用程式 17天
PageFly 已回覆 2023年12月26日

Thank you so much for your review, it’s a great motivation for us to improve ourselves!

Our support team is online 24/7 and let us know if you need any assistance.

Mika - PageFly Team

2024年1月30日

Best app and they guide you well to make your website great.

Gadget Wrap
加拿大
使用應用程式 大約21小時
PageFly 已回覆 2024年2月6日

Thank Muhammad a lot for your 5-star review on our app and service!!! If you have any question, feel free to ask us anytime!

Best,
Zee | PageFly Team

2024年4月9日

best support customer ever

LOVE SUCCESS
摩洛哥
使用應用程式 大約22小時
PageFly 已回覆 2024年4月14日

Hi There,
Thank you so much for taking the time to leave us this amazing review! Your kind words have truly made my day, and I'm thrilled to hear that I was able to meet your expectations.

It's always a pleasure to assist you, and we genuinely appreciate your feedback. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Wishing you continued success with your store, and thank you again for choosing PageFly.

Best regards,
Abed - PageFly Team

2023年12月6日

Not sure why everyone is happy with the customer support.

I use Gempages and wanted to switch due to slow loading times at some of their features. Their support was always incredibly helpful and could even deal with coding issues for me. But to fix the loading times I was willing to pay the premium on Pagefly.

I installed the app yesterday and wanted to simply copy my already existing page. However, on first preview, there was an error message and a clearly false formatted page. So I messaged the support and asked them to set up the app cause I clearly did something wrong.

My first agent took 30 minutes for each response, at times only continuing to work when I asked again, what the progress was and following up with things he needed to continue working. Felt like I had to keep reminding him that I was even there. After almost 2 hours I asked for a different agent because again he forgot about my chat.

Long story short, It's been almost 24 hours. The first error was solved after 4 agents and about 15 hours. I now encountered a second issue with a metafield that worked in Gempages but now doesn't work in PageFly. I'm now on agent 8 (Mind you, in the same chat) who just told me to do what I did before agent 7 told me something else. I do have an idea where the errors lie and an experienced agent would have taken max 30 minutes for the first issue and 5 for the other.

To summarize: They clearly outsurce their support who have minimal idea about the app or its functions. I've seen their support system due to a bad Loom recording, and they chat with up to 10 people at once. Obviously, things will get lost.

I'm back to Gempages.

Friedlies
德國
使用應用程式 5個月
PageFly 已回覆 2023年12月25日

On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we regret that we fell short of your expectations.

Our goal is to always provide our customers with an exceptional experience, and we are disappointed that we did not meet your expectations. We feel so grateful that you take the time to bring your concerns to our attention.

We sent you an email but we haven’t received any response from you yet. We take your concerns seriously and are committed to making the necessary improvements.

We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. I hope that you can give us another chance to assist you to check the issue for you.

We value your business with PageFly, and we are committed to providing you with the best possible service.

I look forward to hearing back from you soon.

Best regards,
PageFly | Kate - Customer Success Manager

2023年12月19日

Among PageFly's excellent support, I would like to highlight Jess' professional and friendly contribution. Her in-depth knowledge and incisive assistance significantly enhanced my experience. Jess not only demonstrated remarkable skill in solving my problems, but also did so with an infectious kindness. Her dedication to customer service reflects PageFly's commitment to customer satisfaction. In short, the support, and Jess' contribution in particular, strengthened my confidence in PageFly as a platform!

Leroona.de
德國
使用應用程式 4個月
PageFly 已回覆 2023年12月24日

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Jess - PageFly Team

2024年2月27日

awesome!

My Store
土耳其
使用應用程式 26天
PageFly 已回覆 2024年2月29日

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Dan - PageFly Team

2024年3月2日

Awesome !

RetroNow
美國
使用應用程式 20天
PageFly 已回覆 2024年3月6日

Thanks so much for your lovely review and your support.

Please don't hesitate to contact us if you need any more help.

Have a great day!

Cookie - PageFly Team

2024年2月25日

Amazing bro

Ma boutique
法國
使用應用程式 大約2個月
PageFly 已回覆 2024年2月29日

Wow, Thank you so much for your precious words. I am really glad to assist you.
We always try to pursue our customer's satisfaction.

Let us know if you have any further questions or need help!

Best Regards,
Mahedi - PageFly Team

2023年12月14日

Verry good service, always ready to help and improve my store.

Gurly
比利時
使用應用程式 6個月
PageFly 已回覆 2023年12月19日

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Oluwaseyi - PageFly Team

編輯時間:2024年2月11日

Je ne peux que recommander l'application PageFly Landing Page Builder à quiconque cherchant à créer des landing pages de qualité, rapidement et facilement. Voici pourquoi :

Simplicité de création de landing page : Dès le premier moment où j'ai utilisé PageFly, j'ai été impressionné par la simplicité de son interface et la qualité de ses templates. Les modèles disponibles sont non seulement esthétiquement attrayants, mais aussi très qualitatifs, ce qui m'a permis de créer des pages professionnelles en un rien de temps. Même sans compétences techniques avancées, j'ai trouvé l'application très intuitive à prendre en main. De plus, l'accès gratuit offre une multitude de possibilités et de sections pour créer exactement ce que l'on imagine.

Service client exceptionnel : Le service client de PageFly est tout simplement remarquable. Je n'ai jamais rencontré une équipe aussi réactive et dévouée. En cas de problème, ils répondent rapidement et fournissent des solutions précises, parfois accompagnées d'enregistrements d'écran pour une meilleure compréhension. Leur approche attentionnée et leur volonté de véritablement aider les utilisateurs se démarquent vraiment. C'est un service de qualité qui vous assure un soutien fiable à chaque étape de votre utilisation de l'application.

Menina
法國
使用應用程式 1天
PageFly 已回覆 2024年2月15日

Merci d'avoir partagé votre avis avec nous et cela a agrémenté notre journée !

Merci beaucoup d'avoir pris le temps de nous laisser cet incroyable avis. Nous sommes très reconnaissants pour vos aimables paroles.

Soyez assuré que nous continuerons à améliorer nos services pour les utilisateurs estimés de PageFly comme vous.

Passez une merveilleuse journée et prenez soin de vous !

Touqir - Équipe PageFly