Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

June 23, 2021

I have not had it long enough to rate properly, I am rating it for 4 stars as I had outstanding customer service from Angel !!

Sienna Likes To Party - Shop
New Zealand
Over 2 years using the app
PageFly replied June 28, 2021

We are so grateful for your review. Thank you for sharing your feedback with us and the community.
It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here. And according to your review, you have not had it long enough, but it’s okay, we are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via the Live chat whenever you have any questions.

PageFly | Kate - Customer Success Manager

April 26, 2021

I kept having problems with the pages and as a result, I had to keep reaching out to the customer service. Thank goodness, they were prompt in responding and very helpful.

Pure Grace Nest
Singapore
Over 2 years using the app
PageFly replied May 10, 2021

Your review really made our day. We are so happy to read it.
Our team is always trying our best to make customers happy and satisfied. We have been also improving PageFly better and better to serve our customers.
If you have any further questions, please let us know via Live chat. We are always happy to assist you.

PageFly | Kate - Customer Success Manager

December 15, 2021

※ フリープランで1ページだけ作ってみた状態での感想です。 使ってみた印象はWordpressのElementorに近く、慣れている人はすぐに使えると感じました。これからも使っていきたいです。 ▼
良かった点 ・トップページも制作できるので、テーマに(あまり)依存せずにショップデザインができる ・サポートが丁寧で早い。サポートも日本語がいけて驚きました。チャットでリアルタイムで対応してくれます。 ・挙動も快適です。 ・shopifyテーマは多彩なものが用意されていますが、結局テーマにプリセットされていないレイアウトやパーツ、htmlやcssでコーディングしたり、カスタマイズしなければならなかったので時間とコストがかかっていました。このプラグインがあればスピード感が上がります。 ▼
イマイチな点 ・管理画面の表示、サポート、ともに日本語に対応してもらえるのですが・・もう一歩というところです。
→ 先方も翻訳ソフトでの対応のようで、内容がわかりにくい時があり、結局、2回目から英語でやりとりするようになってしまいました。もっと気軽に日本語でもコミュニケーションが取れるといいです。 ・cssがテーマ優先の部分があって意図通りのデザインにならない。
→ フォントの色や大きさなど、テーマカスタマイザーに依存する部分はPageFlyでデザインしたものが上書きされるので意図通りにデザインできない部分があります。 ・日付フォーマットが変えられない。
→ 日付フォーマットが英語のままで設定でも変更できないようです。
Thu Oct 01 2021 みたいになります。
通常のテーマ編集ではできる部分なのでなんとかしてほしいです。 ▼
要望 ・pageflayの専用テーマを作って欲しいです。
ヘッダー、フッターは編集ができませんし、cssもテーマに上書きされてしまうので、pageflayに対応したテーマを作って販売してほしいと思いました。

GIFTON SHOP
Japan
Over 2 years using the app
PageFly replied December 17, 2021

私たちのアプリとサポートの品質に対する長くて詳細なコメントであるため、あなたのレビューを読んでいるととても驚いています。
私たちはあなたの褒め言葉にとても満足しています、そして私たちはきっとそれらをより良く改善するでしょう。
ライブチャットでサポートする際の翻訳ツールに関するフィードバックについては、さまざまな言語の翻訳をサポートするサードパーティのアプリを使用しています。 場合によっては翻訳がうまくいかないこともありますが、そのアプリのパフォーマンスを向上させるために引き続き取り組んでいます。
ヘッダーとフッターはテーマに属しているため、編集できません。 その他の提案については、書き留めておきました。開発チームと協力してアプリを改善します。
レビューありがとうございます。 ご不明な点がございましたら、お気軽にお問い合わせください。

PageFly | Kate - カスタマーサクセスマネージャー

October 29, 2021

It can be a bit confusing/frustrating at times, but the help chat is usually available and someone has always been able to help! Overall, I do recommend!

Love By XSample
United States
Over 2 years using the app
PageFly replied November 1, 2021

We are so happy when we read your review on the App Store, thank you so much for it.

Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist and support to bring the best experience.

And we took your feedback to make it important to note and improve our app. We really appreciate it if you have any further recommendations for us.

PageFly | Kate - Customer Success Manager

March 5, 2021

Great design app and excellent service and care from their team. We highly recommend that businesses use this app to grow their business.

Fabulous Flowers
South Africa
About 2 years using the app
PageFly replied March 8, 2021

On behalf of the PageFly team, thank you so much for taking the time to leave a review on the App Store.
We are so happy that you found PageFly helpful and you are satisfied with our Support quality. Please do not hesitate to let us know if you have any further questions. We always want you to have the best experience with PageFly. And your business with PageFly is always appreciated and we will try our best to assist you.

PageFly | Kate - Customer Success Manager

December 21, 2018

This app does a pretty good job for everything it talks about. For a developer to customize code it not that great. I wanted to create a custom code that I could apply to all pages so that I don't repeat myself. Unfortunately, there is no option to do it. Other than this, it is a fantastic app and I am quite happy using it.

Weirdo Workshop, LLC
United States
About 2 years using the app
October 15, 2020

Fairly responsive assistance, from a fairly decent builder. It's not quite Webflow, but it's pretty good for Shopify!

Primalvore
United States
About 2 years using the app
PageFly replied October 16, 2020

Thank you so much for taking the time to share your feedback with us, we do appreciate this. We are so happy that we can help you to solve your problems.
Our team will try our best to support you anytime you need.

Feel free to drop messages in the live chat if you have any questions.

PageFly | Kate - Customer Success Manager

Edited October 8, 2020

This app is easy to use in creating and laying out pages, unlike other page builders I tried. Though, there are elements missing like related products, automatic selection and such. Support are very helpful, and knowledgable which is a great help!

PETRA Tools
United States
About 2 years using the app
PageFly replied October 15, 2020

Thanks very much for your great review.
We are so happy that PageFly can help you to build your store.
Regarding your recommendations, I also worked with the developers and they will discuss deeply. We have been trying our best to create more functions.

If you have any further questions, please let us know via the Live chat. We are always happy to assist you.

PageFly | Kate - Customer Success Manager

Edited May 28, 2020

Pretty good once you get the hang of UI sections and layout . Little expensive if you want to use slideshow and some elements. The support team is very good and reliable.

EcoLoom
Australia
About 2 years using the app
PageFly replied June 11, 2020

Hi there,
Thank you for your specific review for PageFly, we really appreciate it.
Could you please let us know what we can do for you to improve a 4-star to a 5-star?
We are always willing to help you and our team is trying to work hard every day to improve PageFly.
Please let us know if you have any questions or opinions, we do appreciate this.

Thank you
Kate | Customer Success Manager at PageFly

August 29, 2020

The support is really great from the guys and they have implemented almost everything that I wanted, but some ideas that I had, the app couldn´t do it and thatswhy the 4 stars.

Gewürzmaster
Germany
About 2 years using the app
PageFly replied September 1, 2020

On behalf of the PageFly team, Ie would like to thank you for your feedback and criticism.

We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words and professional demeanor
We’ve just taken your thoughts and opinions to heart and we would love to make things right to meet your need so feel free to reach out to us with any suggestions you wish to share.

Our PageFly team is trying hard day by day to improve PageFly better and better. Along with our Support Team which is available 24/7, we also have video tutorials and a Help Center to support you.

Thank you again for your feedback.

PageFly | Kate - Customer Success Manager