Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

April 10, 2021

The app throws out some issues and it's not always easy to understand why. I personally preferred the old editor. However, I dealt with Shagar over live chat today and he was incredibly knowledgeable and helped me solve my issue FAST! Can't argue with the customer service

Tahiti Vapes
United Kingdom
11 months using the app
PageFly replied April 14, 2021

Thank you for leaving us feedback on the App Store, we really appreciate your feedback. We always put customer satisfaction first and our whole team is always trying to assist customers as best as possible.

Thank you for your time with us and we appreciate your feedback for our new version.
We will try our best to fix all bugs as well as improve your app.

Please let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager

September 29, 2021

Really like the use ability and the customer service was amazing, still using the app and getting used to the features

CRIPTEDCLOTHING
Australia
10 months using the app
PageFly replied October 13, 2021

We are so grateful for your review. Thank you for sharing your feedback with us and the community.
It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here.
We know that for new users, PageFly is not too friendly but we will try more to make it better. We are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.

We really appreciate it if you have any further recommendations for us.

PageFly | Kate - Customer Success Manager

Edited February 20, 2021

I used pagefly to build my website and needed help with moving something around on my home page. I received very clear and concise instructions. very helpful. Sometimes I do have difficulty formating between computer and mobile'

Apothecurly Naturals
United States
10 months using the app
PageFly replied February 23, 2021

We are so happy when we receive your feedback, it means a lot to us because thanks to your feedback, we know how we are doing and what we need to improve.
Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to bring you.
Regarding the responsiveness in all devices and especially in the mobile view as you mentioned in the review, we are trying our best to improve PageFly better and better every day to meet your needs.
Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.

Let me know if you have any questions.

PageFly | Kate - Customer Success Manager

December 20, 2019

Does the job! Plus like the fact that they have a free plan as well.
Support has been really helpful.

PopSockets.in
India
10 months using the app
December 2, 2021

A pretty good option for custom site builds in Shopify, but it still has a way to go in terms of being a design tool. I'm used to a lot more freedom in movement and layering in my websites, so there's plenty of room for improvement. Good customer service for any issues I came across.

Chironix
Australia
10 months using the app
PageFly replied December 15, 2021

Thank you so much for choosing PageFly as your choice and we are so happy that you found PageFly helpful.
We are always trying to do research to improve PageFly to make it easier for you.
And PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager

March 27, 2021

わかりやすいカスタマーサービスですぐに返信してくれます。無料で色んなことができるのでオススメです。 Great app, clear customer service instruction, and you can do so many things for free. Highly recommended!

Fairly Species
Japan
10 months using the app
PageFly replied April 8, 2021

Thank you for spending your time leaving us a review here. Your review means a lot to our whole team and we really appreciate it.
We are so glad that you are pleased with the result and that we were able to help.
We are always happy to assist you. And we are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly better.
Please feel free to contact us via Live chat whenever you have any questions.

PageFly | Kate - Customer Success Manager

April 18, 2023

I love the templates they have in stock. just had to figure out how to put everything in other. i got help faster than expected and fixed the problems i was having including a video describing how it was fixed.

Beautifuleverydayshop
United States
10 months using the app
PageFly replied April 18, 2023

On behalf of the PageFly Team, thank you for your feedback on your experience with PageFly.

This is a motivation for us to improve our app better to make it easy to use and more useful for you.

Please let us know if you have any questions or need help.

Have a great day!

PageFly | Kate - Customer Success Manager

December 23, 2020

Great App, I wish there were more integrations with bold but overall amazing for page design as well as functionality! I would give it 5 stars but the bold integrations is important to my business.

Macros Kitchen
United States
10 months using the app
PageFly replied January 5, 2021

Thank you so much for your thoughtful and detailed review. This is really incredibly helpful for us when we receive feedback about your experience with PageFly. I will work with our team on your request for the Bold app. Thank you for taking the time to share your experience with us.

We are always willing to assist you anytime you need us.

PageFly | Kate - Customer Success Manager

November 16, 2020

It's quite user friendly and less of a learning curve than other apps considering the cost. Also the tech support service is great. Definitely happy with this app and would recommend it.

AFSBio Inc.
Canada
10 months using the app
PageFly replied November 20, 2020

Thank you so much for such a great review to PageFly. Your review is really incredible for us.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.

Please feel free to let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager

March 27, 2020

Great to get started building your own pages! Way better than standard Shopify features and well worth the pro or premium price!

PREMVIDA
United States
10 months using the app