The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
UPDATED: Support was great at first, then the last two times I needed help, they were completely unhelpful. Maybe it's a language barrier thing. I just need things to work and if they don't..I don't need a support person to tell me that "It looks ok to me".
App works well, is user friendly and reasonably priced for what you get. I would love to see more enhancements to landing pages so that they are easier to set up (like convertkit). That would take the app to the next level. What sets this app apart is the service....it's AWESOME!! I needed help with a project and they responded right away AND Touqir even created a CUSTOM video tutorial to help. They went above and beyond to help. Very impressive! Thank you!
Thank you so much for such a detailed review, we do appreciate that you took your time sharing your experience with us.
We’ve just taken your thoughts and opinions to heart and we would love to make things right to meet your needs so feel free to reach out to us with any suggestions you wish to share.
Regarding the support quality that you mentioned in your review, I do understand how you felt when you had not good experiment with our supporters. I have been training them and we promise there won’t be any bad things like this happens in the future.
We are always happy to help you anytime you need, please let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
I have problems accessing and editing my pages, and nearly every time I have to make any changes, I need to contact the support team to solve the problem.
Thank you so much for taking the time to share your feedback with us, we do appreciate.
We are so glad that we could help you to solve your problems and issues, and hopefully, we can go together in the long road so we can be able to help and assist you whenever you need.
However, we do really want to know more about your suggestions and any other comments so we can improve PageFly better and better to meet your total satisfaction.
Let us know if you need any help.
PageFly | Kate - Customer Success Manager
The Good Apparel
Great app, performs as expected. But the app WILL leave a ton of files behind when being uninstalled, which reduces the loading speed of the website.
THE HELP HAS BEEN WONDERFULL, WITH CLEAR SCREENSHOTS THANKS TOUQIR
The app itself does everything you need. But i've found it extremely glitchy. Multiple times I've triple saved work only to have it deleted moments later.
Generally it's very good. It can take a while to learn, as to me, some of the UI isn't very intuitive. The online help is good, though not always available in office hours to those of us in Europe. On the whole, it's a good, useful app.
Just editing to add. They put a very obviously unfinished page (lots of their own placeholder graphics etc) live by accident. Be a little careful with their support as some of it is poor - the good people seem very good, but they have some pretty inexperienced people on their help desk also and mistakes on their part can be pretty disastrous.
We ended up with totally messed up front page - live for several hours as this happened outside our office hours. We now emphasise to them that pages should NOT be put live without our expressly okaying this.
Authentic Bags Only
It does what it says it will do. https://www.authenticbagsonly.com
Monkerdize - Authorized Merchandise Games & TV Shows
The app is nice, it's very user friendly and has ALOT of options to play around. Click and drag.
I'll give it 3 stars because I payed for the PRO plan, but here's the gimmick. I'm making a new homepage for my store. And what do homepages have? Slideshows at the top of the page, they are very important because it's the biggest and most eye-catching part of the website, and by having more than one image there, you can present the client, in a clear way, what your store sells and is about.
So what? Slideshows are not included in the PRO plan. EVERYTHING is included, EXCEPT the slideshow. Basically they want me to pay 20usd/month just for a slideshow... Doesn't make ANY sense to me. ANY!!! Fix this please.
App is decent. Dustomer service is hit n miss. sometimes good. sometimes infuriatingly TERRIBLE. Recommend as long as you never need help.
I installed this app, but found it didn't serve my need so I uninstalled it within 1 hour. However, our website couldn't load product page around 20 min after that. Luckily we recovered it by using a back up theme. Pagefly team's reply was quick.