Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

Edited November 16, 2021

Listen please the customer service here is the absolute BEST i have EVER experienced in my entire life. Cristian is rated my #1 customer service agent of all times. The patience he had with me OMG I don't think I could do it:). He not only answered all of my questions thoroughly but he gave me the tools to try and fix myself. Once I cried about failing he did not hesitate to fix it for me. I literally told him I loved him. BTW I NEVER ever write reviews but just launching a new online store and being able to have top notch customer service is GRAND!! PLEASE PLEASE acknowledge his hard work and efforts. Also please let me not forget to mention he helped me for about 3 hours or more on multiple things the first day and then I was blessed to get him again on launch day morning where he completed everything I needed. Okay I'm done now moving on to Maria and Tristan they also helped me with a minor issue and very good customer service as well. Everyone has been AWESOME!!!! Sorry this was so long but I truly appreciate all at PageFly.

Loc’ed In Boutique
United States
Over 1 year using the app
PageFly replied November 19, 2021

Wow! It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!

If you have any questions or need help, feel free to contact us at any time at the Live chat window.

PageFly | Kate - Customer Success Manager

September 11, 2019

The app has been very convenient to use and extremely helpful to get the designs I wanted, which other apps/templates have been very limiting.

The chat support is unheard of. I am so thankful for them and specifically Toquir!

Frances Curated
United States
Over 1 year using the app
Edited April 20, 2020

I had some problems on my responsive page and Shagar & Cookie fixed it in 2 minutes.
A very effective support ! Thx !

Sativida France
Spain
Over 1 year using the app
Edited June 10, 2022

Super interactivo y fácil de usar. Tiene desde cosas básicas hasta muy avanzadas para poder hacer una página sofisticada. La versión gratuita es excelente y completa al igual que la pagada. SOPORTE:
Su apoyo es impresionante, les pedí ayuda y me contestaron al minuto y lo resolvieron a los 5 minutos. Me dieron seguimiento e incluso recomendaciones super valiosas. ACTUALIZACIONES:
Siempre están haciendo nuevos updates. Te escuchan por recomendaciones y las implementan.

Movo Novo
Mexico
Over 1 year using the app
PageFly replied October 7, 2021

Muchas gracias por tus palabras. Nos complace saber que encuentra nuestra aplicación excelente y aún más saber que piensa eso de nuestro apoyo.
¡Significa el mundo para mí y para todo nuestro equipo! ¡Esperamos poder ayudarlo nuevamente pronto!

¡Todo el amor! <3
Angel - Equipo de soporte de PageFly

June 6, 2021

Amazing customer service!!!! Solved our problem instantly and helped through all the confusion. Could not be more thankful!

Hope for Good Marketplace
United States
Over 1 year using the app
PageFly replied June 7, 2021

On behalf of the team, thank you so much for your review. This means a lot to all of us because we can know how we doing and what we need to improve.
We will try to make PageFly better and better and assist you when you need.

Have a nice day!
Angel - PageFly Team

Edited October 18, 2019

This is by far the app I spend the most time in and it is very well designed and intuitive. A+

We are very happy!

totalrestroom
United States
Over 1 year using the app
Edited October 7, 2021

I've used this app for a while and they just keep getting better. Support is great, love the templates and ability to customize all devices. There is definitely a learning curve to using any page building app, but it's totally worth it to get a custom solution. Thank you!

Pawsitive Vibes
United States
Over 1 year using the app
PageFly replied September 17, 2020

Thank you so much for such a detailed review, we do appreciate that you took your time sharing your experience with us.

We’ve just taken your thoughts and opinions to heart and we would love to make things right to meet your needs so feel free to reach out to us with any suggestions you wish to share.

Regarding the support quality that you mentioned in your review, I do understand how you felt when you had not good experiment with our supporters. I have been training them and we promise there won’t be any bad things like this happens in the future.

We are always happy to help you anytime you need, please let us know if you have any questions or need help.

PageFly | Kate - Customer Success Manager

January 23, 2019

good day,

I would just like to let you in on my experience with support.

I had a really helpful experience with the live chat service department, the session was aided by a gentleman by the name of Tayo, which has a huge amount of patience, willingness to resolve all issues, as well as being polite and kind,

really awesome service, thank you!!

MoveWorldMove
United States
Over 1 year using the app
March 4, 2019

The customer service is the best! They helped me create the website of my dreams! I highly recommend this page builder!

Rael
United States
Over 1 year using the app
September 3, 2018

Great Customer service ! Sami has been very attentive and he's always available if you need any help

Journey Of An Entrepreneur
France
Over 1 year using the app