Reviews (11,224)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its intuitive, no-code, drag-and-drop interface that makes it easy to create professional-looking pages. It offers a variety of customizable templates and integrates seamlessly with Shopify, ensuring device responsiveness and compatibility. Merchants are particularly impressed with the responsive customer support and advanced features like SEO and conversion rate optimization tools, which help in reducing bounce rates and boosting sales. The app is suitable for businesses of all sizes, aiding in scalability and business growth.
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I really appreciated the prompt and helpful service! The screen shots were helpful as well. Thanks for the help!
The app works and you get what you pay for but their support team has been HORRIBLE. I've been facing an issue with the facebook pixel, probably have already lost THOUSANDS... trying to figure out what the problem is. It seems like it's pagefly code interfering with my theme code but their support team has taken over a WEEK, including multiple back and forths to TELL me to "explain to them what the problem is cause they dont understand it".... For real?
How about having a single person stick to a single support ticket and make sure he truly understands the issue and help us solve it?
You guys have multiple support people taking a look at my ticket and that doesnt help anyone.
Get your stuff together and I will make sure to update this review accordingly, but its incredible the type of support you guys provide. GEEZ....
Hi Sergio,
We held a meeting and we have come up with many measures to remind and discipline the unprofessional supporters.
I am truly sorry because of your unworthy experience with PageFly. I also feel embarrassed and ashamed about being their boss.
We also updated the training program for all supporters.
Tony is working with you, he is also our CEO. I hope that we can find out the problems.
Thank you for your continued trust and using PageFly.
Kate - Customer Success Manager
I'm using this app, it's great, the support team is great, answer questions 24/7, I'm 100% confident in pagefly.
I'm glad when I can help and also make you happy with our service. I hope that you can continue to like and use our app. Please feel free when you need some help from us.
Tristant - PageFly Development Team
Excellent app for building custom pages with great flexibility. I've used it for creating custom product pages and info pages. The times I've been in touch with Customer Service, they've always been very quick to respond and solve the errand at hand.
Thanks for your words. We appreciate your trust and will do our best to deserve it. Please feel free to reach out via Livechat in PageFly dashboard or https://help.pagefly.io/submit-ticket should you need any further assistance.
Warmly,
Kate - Customer Success Manager
So much more customizable than standard Shopify themes! Tech support (via instant chat) is AMAZING and so quick to reply. Edward was so patient and helpful with everything I asked. The app IS super easy to navigate... but even better... the tech support is so prompt and helpful when you do end up having a question!
Great app, great support _________________________________________________________________________________
I’m so happy that you had a great time with our customer service. It’s all our pleasure to assist you to the fullest - you deserve the best from us! Thank you for giving us the chance to help you and your business.
We always want to help you more - should there be any problems arise, please don’t hesitate to contact us via Live Chat. Our support team is here at your service 24/7!
PageFly | Kate - Customer Success Manager
Very nice and quick customer support. Had some problem with the distorted page layout due to the theme differences, quick fix. Also shared a screencap of some virtual office operations, learned something new from them.
I’m very excited about your generous review, and I just want to thank you for being a part of PageFly.
I look forward to a long and fruitful companionship with you. If there's anything else we can do to help, please let us know.
Wishing you health, luck, and success!
PageFly | Kate - Customer Success Manager
This app is really useful and user friendly. the support team is accurate fast and helpful. by just asking a help they always there to help. highly recommended.
PageFly have good customer service that are always there to help practically with your needs. It is visual and quite user friendly to use.
We are so happy when we receive your feedback, it means the whole world to all of us.
Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to achieve.
We also have been trying so hard to improve our app to make PageFly as a helpful and powerful app for you.
Let us know if you have any questions.
PageFly | Kate - Customer Success Manager
It can get a little buggy sometimes but page design is beautiful and support is great and fast to solve your problems. It's my go to app when I want beautiful landing pages for my products