Reviews (11,753)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its no-code, drag-and-drop interface and customizable templates that enhance Shopify store customization. They value features like dynamic checkout buttons and fast page loading times, which improve user experience and potentially boost conversion rates. The app's integration with Shopify keeps product details accurate. Customer support is highly praised for its 24/7 availability, responsiveness, and helpful educational resources.

October 13, 2023

Sometimes it bugges a little bit but overall it is a great alternative for the normal storebuilder and it allows you to build a very nice looking store with everything you actually need in it.

nothinggone
Germany
3 months using the app
PageFly replied December 5, 2023

Hello,

Thank you for taking the time to share your experience with PageFly!

We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time.

Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.

Best regards,
Kate - PageFly Customer Success Manager

April 8, 2023

4/5, the support is great, the page builder itself has a few minor issues but contacting support 90% of the time helps. I haven't really used any/many other page builders so my review is a bit based.

Focal Saunas
Australia
3 months using the app
PageFly replied April 9, 2023

Thank you so much for your generous review on App Store. We're very happy to know you have had a great time with us. Thanks to your feedback, we will improve our app and support better to serve you and bring to you greater experiences with us.

Please feel free to let us know if you need any further assistance. We are here 24/7 for you.

Best regards,
Kate | PageFly Customer Success Manager

March 17, 2020

The customer service is very very good! Anytime I have a question I get a response within the hour if not minutes. Its a great app, only reason why it isnt 5 star is that its unfortunately not that intuitive for a beginner like me. I am sure I will get better at with time.

oramii
Ireland
3 months using the app
December 25, 2019

i like the support. Randy was great! He Even showed me how to fix my problem if it happens again in the future with a video link. (Those Poor Guys Working On Christmas Like That!) However, I appreciate their dedication to our success.

Full Armour LLC
United States
3 months using the app
October 19, 2020

The customer service chat option is a great way to get help! Cookie, the representative who helped me stayed with me for almost an hour troubleshooting all my problems as I got to learn how to use the app. Thank you for the great customer service.

Nafsika Skourti
Jordan
3 months using the app
PageFly replied October 26, 2020

Your review is really incredible, and we would like to thank you for such a detailed review of you.

Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.

Please feel free to let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager

June 18, 2020

It's hard to use but the support is amazing and 24/7 they are around to help and go inside your page to fix it. Very happy with it.

Ray Skincare
United Kingdom
3 months using the app
PageFly replied June 18, 2020

Thank you for your specific review for PageFly, we really appreciate it. Your feedback will be moved to our Product Developers team so they can improve it.
Please let us know if you have any questions or opinions, we do appreciate this.
Rest assured that our team is trying to work hard every day to improve services and products for valued PageFly users like you.

Have a wonderful day!

PageFly | Kate - Customer Success Manager

April 2, 2021

I used this app to help me build my password page. I used the free plan. It allows for way more customisation than the basic Shopify password page. I found the formatting a bit finicky but the customer support team is very responsive and helpful. I can definitely recommend Pagefly.

MANISAFE
United Kingdom
3 months using the app
PageFly replied April 8, 2021

Thank you so much for choosing PageFly for your store and we are so delighted that you found PageFly helpful.

Regarding the issue that you mentioned in the review, I truly understand that it’s not easy for new users for the first time using, but when you get familiar with PageFly, it will be useful a lot to you. And it can’t be denied that to better understand PageFly, we need more time to explore, but our team is also trying to improve PageFly better to make PageFly more friendly and easy to use.

What your feedback about our tutorials and documentation, we really appreciate it and we are planning to improve both of them to make them understandable.

Please feel free to let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager

Edited September 15, 2021

This app helped me get a page that I needed to be installed, with a quick convenient setup and tutorials. I wish the app had a feature where a customer could have the option to upload a file when submitting via contact form. When I had an issue, chat support was swift about it! They understood my issue and resolved it in less than an hr... Just wow. Thanks guys!

Born Rich Customs
United States
3 months using the app
PageFly replied September 19, 2021

We really appreciate your feedback on the app store.
Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.

And we truly appreciate your trust in us and look forward to working with you more in the future.

Please do not hesitate to contact us via Livechat if you need any assistance.

PageFly | Kate - Customer Success Manager

December 19, 2022

Great app with some limitations if you want to have dynamic content inputs, any CMS functionality, etc., but learning curve is perfect for non-technical team members and designers, while still providing the option to add custom code and tweaks. Support is also top-notch.

Whyte Bikes
United Kingdom
3 months using the app
PageFly replied December 19, 2022

Thank you for leaving us this review for your experience with PageFly.

It's great to know that you enjoy our app. We also noted down what you mentioned in the feedback to improve our app better.

Please let us know if you need our support. Have a great day!

PageFly | Kate - Customer Success Manager

December 14, 2020

Does give you a lot of options and customization which is perfect when building a unique page. But I think there is some way for improvement when including tablet view. Rotating the tablet will display sections not how it should look like

Kokendkraanwater
Netherlands
3 months using the app
PageFly replied January 5, 2021

We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store.
Thanks for your detailed review, we know how we are doing and what we need to improve. Regarding the responsiveness in all devices and especially in the tablet view as you mentioned in the review, we are trying our best to improve PageFly better and better every day to meet your needs.
Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.

Let me know if you have any questions.

PageFly | Kate - Customer Success Manager