Avis (50)

Note globale
2,8
Nombre d’avis par note
  • 58 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 6 % des avis sont des avis à 2 étoiles
  • 30 % des avis sont des avis à 1 étoiles
1 mai 2023

I recently tried out this app and found that it worked well on most themes, but unfortunately, it didn't work on some older themes on mobile version. so I reached out to the support team for help.

I received a prompt response via email and was also invited to join a Slack channel where the support team was able to provide me with the necessary assistance. They are helping me to identify and ...

Big Bat Box
Finlande
Environ 2 mois d’utilisation de l’application
Modifié le 11 avril 2023

UPDATE:
They replied and advised me to uninstall the application.

After about 15/20 days they contacted me to tell me that the problem was solved and actually now it works very well.

Thank you

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The application is great, but the support service is terrible.

I have a small problem with the app, the dashboard no longer works for me.
I wrote him 3 emails and 2 messages through Shopify, a ...

Millstore.it
Italie
Environ 2 mois d’utilisation de l’application
25 mars 2024

Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90

Anbu Clothing Brand
Serbie
5 mois d’utilisation de l’application
Dash Labs SIA a répondu 26 mars 2024

Hi Anbu Clothing,
for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.

2 avril 2024

Eu recomendo, as métricas para computador ficaram ótimas. As métricas para celular foram otimizadas mas ainda falta melhorar o desempenho e acessibilidade, voltarei em algumas semanas para dizer mais !

VistaShopExpress
Brésil
29 jours d’utilisation de l’application
17 juillet 2023

This app swiftly resolved our JavaScript issue, resulting in a remarkable improvement in our website's speed and overall performance. Highly recommended!

Coach Soak
Finlande
28 jours d’utilisation de l’application
Modifié le 5 avril 2023

The app stopped working 3 weeks ago, blank screen. Cleared cookies, cache and even changed browser and still does not work. Tried in a different store and and it works just fine. So the issue is only in our store... Being reaching Clauma support via e-mail and via Shopify form and no answer for 3 weeks already, the app used to work fine but the issue and the lack support will make me delete it. ...

Platanomelón
Espagne
Plus d'un an d’utilisation de l’application
Dash Labs SIA a répondu 25 août 2022

Dear Platanomelón,
we have fixed it and released a new version. Please check again and let us know

30 octobre 2023

Great app! Made my store significantly faster.

Alex&Phil
Suède
21 jours d’utilisation de l’application
Modifié le 19 août 2023

I have had the opportunity to engage with the support team over the past week, and I am pleased to acknowledge their remarkable responsiveness and their commendable efforts in enhancing my website's performance. Their prompt and effective communication has truly amazing.

Throughout our interactions, their professionalism and dedication have been consistently evident. Their expertise has ...

ZeeSports International, Inc. All Rights Reserved.
États-Unis
18 jours d’utilisation de l’application
Modifié le 15 février 2024

Great response from flash speed team. Increased my website speed from 70 to 91. Also got 2 months free sub as a trial. Great initiative. Thans Marc

DE LAASO
États-Unis
13 jours d’utilisation de l’application
19 juillet 2023

Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... ...

MaryJane Mommy
États-Unis
Environ un mois d’utilisation de l’application