Avaliações (58)

Classificação geral
3,7
Número por nível de avaliação
  • 69% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 24% das avaliações são de 1 estrelas
11 de setembro de 2024

I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.

While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market.

Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support.

Sicilus Srl
Itália
10 meses usando o app
13 de agosto de 2024

This developer doesn't respond to questions on slack or email. I need technical help and I have questions about usage fees. I've had the app for a little over a week now and my website speed hasn't improved. I will be cancelling this subscription before I'm hit with more usage fees.

VacationGrabs
Estados Unidos
7 meses usando o app
3 de setembro de 2024

"I'm extremely frustrated with Flash Speed Optimizer. As a paid subscriber, I expected my store to be fully optimized, but there's still a 30% unoptimized score on mobile. This is a serious issue since most of my visitors come from mobile, and it's directly impacting my business negatively. Despite multiple emails and chat messages, I've received zero response. This level of neglect is unacceptable. I demand immediate action to optimize my store and compensation for the damage done to my business due to their inaction. Do not trust this app if you value your business!"

PRINT EXPLORE
Grécia
29 dias usando o app
19 de setembro de 2024

It simply make all your images to fake board at the first loading, then make lazy loading to img, BUT in may cases java have failing and images not show up. page speed goes up immediately but it totally ruin the view overall. second thig: it makes 1K back links from one IP.
And support is not answering at all.

Alus live - Aludaris.lt
Lituânia
3 dias usando o app
3 de maio de 2024

Hi Guys ,
What s change in my bill

About this app
Improve Page Speed for better SEO rankings & Conversion Rates

Billing and usage charges
Billing cycle
........ USD every 30 days

Usage charges
$4,00 of $40,00 USD limit. Resets 18 May 2024.
Bill
Next charge is on 18 May 2024

STREETMODE™
Alemanha
7 meses usando o app
25 de março de 2024

Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90

Anbu Clothing Brand
Sérvia
5 meses usando o app
Dash Labs SIA deixou uma resposta 26 de março de 2024

Hi Anbu Clothing,
for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.

13 de março de 2024

App seemed to be doing a great job, then about 2-4 weeks ago the page speed dropped. I've tried three times to contact support, but no one has gotten back to me.

Throne Boss Australia
Austrália
7 meses usando o app
Dash Labs SIA deixou uma resposta 26 de março de 2024

Hi, I replied to your E-Mail 14 days ago, but we didn't get any response to it. Can you please check if you received the E-Mail and let me know?
We will definitely give our best to speed up your store.

Regards,
Marc

13 de março de 2024

Stay clear of this app. DO NOT INSTALL.
contacted support 6 weeks ago, no response. Customer service non existent.

BecauseYoureGorgeous.com
Reino Unido
4 meses usando o app
Dash Labs SIA deixou uma resposta 13 de julho de 2024

Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out problems

22 de fevereiro de 2024

Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.

Riderbag Reflective Bike Commuter & Motorcycle Backpacks
Estados Unidos
13 dias usando o app
Dash Labs SIA deixou uma resposta 13 de julho de 2024

Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems

5 de maio de 2022

WARNING! This app adds some scripts to the template and looks real but, in reality nothing changes. It charged me while doing nothing and the support never replied to my question for help. I suspect those 2 initial reviews which tricked me to trust the app are from the developer.

eGarderoben
Suécia
2 meses usando o app
Dash Labs SIA deixou uma resposta 25 de agosto de 2022

Please note, that the app only helps if you have 3rd party apps installed and they load javascript. It does not help to block Javascript's of the theme itself.