Avaliações (58)

Classificação geral
3,7
Número por nível de avaliação
  • 69% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 24% das avaliações são de 1 estrelas
19 de julho de 2023

Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.

MaryJane Mommy
Estados Unidos
Aproximadamente 1 mês usando o app
3 de dezembro de 2023

Aujourd'hui la vitesse Shopify est de 43 comme avant d'installer l'application tout comme sur pagespeed insights.

ORANGE AMOUR
França
9 dias usando o app
Dash Labs SIA deixou uma resposta 7 de dezembro de 2023

Thanks for your review. Unfortunately nobody has contacted us in order for support. Please get back to us via E-mail info@flash-speed.com and we're happy to provide support using our app

25 de março de 2024

even if you dont like and want to remove the app compeletely, it is not clearing its codes. DONT USE THIS

Yellow Cart Family Store
Estados Unidos
37 minutos usando o app
Dash Labs SIA deixou uma resposta 26 de março de 2024

Please drop us an email and we can clean it up for you. The code is located in your theme.liquid file and should be clearly visible / commented

Data de edição: 14 de dezembro de 2023

BAIT & SWITCH - There is NO FREE TRIAL!! Do NOT download this app!! They offer a "FREE" trial but in fine print there's up to $40 in usage fees. Zero clue what that was. I immediately removed app. Unsure how this ever got approved.
UPDATE: Yes you didn't charge my account because I caught your little scam of $40 usage fees for a free trial and as clearly stated above - deleted the app. Thanks for the sexist mansplaining tho.
UPDATE 2: This guy stalked me on Instagram and started DMing me. I had to block him. THEN he removed his old reply and came here and starts again. This is BEYOND unprofessional and downright creepy. It's VERY alarming you've become so unhinged over a negative review about FACTS. And yes I did use the app. I downloaded it - saw the usage fee of up to $40 when there was ZERO visible explanation and so I deleted it. The ONLY thing your non stop replies and stalking me on another platform does is prove my point - DO NOT DOWNLOAD this app!

Karen Moran Designs
Estados Unidos
5 minutos usando o app
Dash Labs SIA deixou uma resposta 13 de dezembro de 2023

Dear Karen,
first of all, we didn't charge your store any single dollar. Thus, I don't understand why you didn't ask our support team through E-mail or Slack about the usage fees, before leaving a bad review.

There is a 7 day trial but you uninstalled our app after 5 minutes - thus your review doesn't seem to be based on experience. Please get back to us and I am happy to explain everything in detail

Update: sorry, I just tried to help. A 1 star review for not using our app after all, without contacting us to explain it just doesn't seem fair.
The 7 day trial is completely free up and there are no charges in that period except if you pass 10.000 requests. Then a $4 charge applies up to a maximum of $40 - which equals 100.000 requests