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Does what it says, also the price is really fair. I can’t complain.
I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.
While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their ...
Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?
This developer doesn't respond to questions on slack or email. I need technical help and I have questions about usage fees. I've had the app for a little over a week now and my website speed hasn't improved. I will be cancelling this subscription before I'm hit with more usage fees.
Hello,
we have replied to you in our Live Chat. Can you please contact us again at info@flash-speed.com so I can make sure to get this sorted out?
"I'm extremely frustrated with Flash Speed Optimizer. As a paid subscriber, I expected my store to be fully optimized, but there's still a 30% unoptimized score on mobile. This is a serious issue since most of my visitors come from mobile, and it's directly impacting my business negatively. Despite multiple emails and chat messages, I've received zero response. This level of neglect is ...
Hello,
we have replied to your requests but it looks like you didn't get the replies.
Can you please double check and get back to us via E-Mail info@flash-speed.com
It simply make all your images to fake board at the first loading, then make lazy loading to img, BUT in may cases java have failing and images not show up. page speed goes up immediately but it totally ruin the view overall. second thig: it makes 1K back links from one IP.
And support is not answering at all.
Best speed optimizer app， they provide good customer service when you encounter the problem they deserve the 5 star
Hello,
we have replied to you. Please check your E-Mails & Spam folder.
The app stopped working 3 weeks ago, blank screen. Cleared cookies, cache and even changed browser and still does not work. Tried in a different store and and it works just fine. So the issue is only in our store... Being reaching Clauma support via e-mail and via Shopify form and no answer for 3 weeks already, the app used to work fine but the issue and the lack support will make me delete it. ...
Dear Platanomelón,
we have fixed it and released a new version. Please check again and let us know
Good app if you have a problem with the speed of the store
Page speed is 99, amazing! Great app, give it a shot!
In 24 hours, Marc has helped me improve the performance of my store getting from 70% to 92% on Google Lighthouse because of image issues a lot of shopify stores are facing. He also answered the questions that I had about the app and the customer service was fluid through Slack. For this efficient customer service, I recommend using the app. Thank you Marc.