Recensioner (48)

Helhetsomdöme
2,1
Antal per omdömesnivå
  • 46 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 6 % av omdömena har 3 stjärnor
  • 6 % av omdömena har 2 stjärnor
  • 42 % av omdömena har 1 stjärnor
3 september 2024

"I'm extremely frustrated with Flash Speed Optimizer. As a paid subscriber, I expected my store to be fully optimized, but there's still a 30% unoptimized score on mobile. This is a serious issue since most of my visitors come from mobile, and it's directly impacting my business negatively. Despite multiple emails and chat messages, I've received zero response. This level of neglect is unacceptable. I demand immediate action to optimize my store and compensation for the damage done to my business due to their inaction. Do not trust this app if you value your business!"

PRINT EXPLORE
Grekland
29 dagar användning av appen
Dash Labs SIA svarade 10 oktober 2024

Hello,
we have replied to your requests but it looks like you didn't get the replies.
Can you please double check and get back to us via E-Mail info@flash-speed.com

17 augusti 2024

I never write a review, usually only if I´m disappointed.
This time it is different.
I´m super happy. The app works perfectly for me. from page speed 37 to 95 (I have screenshots to prove it).
For me it´s a investment and 20 bucks is not cheap, but I rather pay more for something that really works.
The only part I dont use is the picture compressor.

Last Thing I really appreciate: no begging for reviews, no upsells. Just the app.

Perfect.

Inky und Stretchy
Tyskland
4 dagar användning av appen
15 februari 2025

Worst customer service I have ever experienced. I have been reaching out trying to get help with numerous things since I started using the app and I have never received a response.

Sandy Bums Boutique
USA
Ungefär ett år användning av appen
Redigerat 5 april 2023

The app stopped working 3 weeks ago, blank screen. Cleared cookies, cache and even changed browser and still does not work. Tried in a different store and and it works just fine. So the issue is only in our store... Being reaching Clauma support via e-mail and via Shopify form and no answer for 3 weeks already, the app used to work fine but the issue and the lack support will make me delete it. Would not recommend right now.

UPDATE: After some months it seems that support has reappeared and the app has being updated. It now works as expected.

Platanomelón
Spanien
Mer än ett år användning av appen
Dash Labs SIA svarade 25 augusti 2022

Dear Platanomelón,
we have fixed it and released a new version. Please check again and let us know

19 september 2024

It simply make all your images to fake board at the first loading, then make lazy loading to img, BUT in may cases java have failing and images not show up. page speed goes up immediately but it totally ruin the view overall. second thig: it makes 1K back links from one IP.
And support is not answering at all.

Alus live - Aludaris.lt
Litauen
3 dagar användning av appen
13 mars 2024

App seemed to be doing a great job, then about 2-4 weeks ago the page speed dropped. I've tried three times to contact support, but no one has gotten back to me.

Throne Boss Australia
Australien
7 månader användning av appen
Dash Labs SIA svarade 26 mars 2024

Hi, I replied to your E-Mail 14 days ago, but we didn't get any response to it. Can you please check if you received the E-Mail and let me know?
We will definitely give our best to speed up your store.

Regards,
Marc

17 april 2024

I am surprised to read bad reviews. They are doing pretty good job making a speed of my store in a good range and I have got support very quickly.
Thank you !

USA Apteka
USA
7 månader användning av appen
13 augusti 2024

This developer doesn't respond to questions on slack or email. I need technical help and I have questions about usage fees. I've had the app for a little over a week now and my website speed hasn't improved. I will be cancelling this subscription before I'm hit with more usage fees.

VacationGrabs
USA
7 månader användning av appen
Dash Labs SIA svarade 10 oktober 2024

Hello,
we have replied to you in our Live Chat. Can you please contact us again at info@flash-speed.com so I can make sure to get this sorted out?

29 mars 2024

I installed this app to help me increase my website's speed, because I was unable to edit my code and remove the scripts myself. After this app helped me increase my speed 30-40 points, all of the sudden it stopped doing that. When I contacted the developer, they were not prompt in responding and only said I had to keep checking my speed. Compared to all apps I use, the customer support was by far the worst considering how expensive the app is!

Little Way Design Co.
USA
6 månader användning av appen
Redigerat 24 maj 2024

The app has been incredibly helpful for me. Marc was really supportive, and I highly recommend this app to everyone. Every single penny spent is worth it.

Moehair USA Inc.
USA
5 månader användning av appen
Dash Labs SIA svarade 13 juli 2024

Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems