Recensioner (46)

Helhetsomdöme
2,1
Antal per omdömesnivå
  • 46 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 7 % av omdömena har 3 stjärnor
  • 7 % av omdömena har 2 stjärnor
  • 41 % av omdömena har 1 stjärnor
13 mars 2024

App seemed to be doing a great job, then about 2-4 weeks ago the page speed dropped. I've tried three times to contact support, but no one has gotten back to me.

Throne Boss Australia
Australien
7 månader användning av appen
Dash Labs SIA svarade 26 mars 2024

Hi, I replied to your E-Mail 14 days ago, but we didn't get any response to it. Can you please check if you received the E-Mail and let me know?
We will definitely give our best to speed up your store.

Regards,
Marc

13 augusti 2024

This developer doesn't respond to questions on slack or email. I need technical help and I have questions about usage fees. I've had the app for a little over a week now and my website speed hasn't improved. I will be cancelling this subscription before I'm hit with more usage fees.

VacationGrabs
USA
7 månader användning av appen
Dash Labs SIA svarade 10 oktober 2024

Hello,
we have replied to you in our Live Chat. Can you please contact us again at info@flash-speed.com so I can make sure to get this sorted out?

25 mars 2024

Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90

Anbu Clothing Brand
Serbien
5 månader användning av appen
Dash Labs SIA svarade 26 mars 2024

Hi Anbu Clothing,
for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.

17 juli 2023

This app swiftly resolved our JavaScript issue, resulting in a remarkable improvement in our website's speed and overall performance. Highly recommended!

Coach Soak
Finland
28 dagar användning av appen
30 oktober 2023

Great app! Made my store significantly faster.

Alex&Phil
Sverige
21 dagar användning av appen
Redigerat 5 april 2023

The app stopped working 3 weeks ago, blank screen. Cleared cookies, cache and even changed browser and still does not work. Tried in a different store and and it works just fine. So the issue is only in our store... Being reaching Clauma support via e-mail and via Shopify form and no answer for 3 weeks already, the app used to work fine but the issue and the lack support will make me delete it. Would not recommend right now.

UPDATE: After some months it seems that support has reappeared and the app has being updated. It now works as expected.

Platanomelón
Spanien
Mer än ett år användning av appen
Dash Labs SIA svarade 25 augusti 2022

Dear Platanomelón,
we have fixed it and released a new version. Please check again and let us know

Redigerat 19 augusti 2023

I have had the opportunity to engage with the support team over the past week, and I am pleased to acknowledge their remarkable responsiveness and their commendable efforts in enhancing my website's performance. Their prompt and effective communication has truly amazing.

Throughout our interactions, their professionalism and dedication have been consistently evident. Their expertise has translated into tangible improvements for my website, reflecting their commitment to delivering high-quality solutions.

I am genuinely appreciative of the support team's contributions to my project. Their responsive nature and exemplary professionalism make them a standout team in their field. I wholeheartedly recommend their services to anyone seeking top-notch support for their website.

ZeeSports International, Inc. All Rights Reserved.
USA
18 dagar användning av appen
6 september 2023

This app is awesome, they have improved my store speed from 30 to 62
and they have great customer support.

Blank Beauty
Qatar
11 dagar användning av appen
19 juli 2023

Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.

MaryJane Mommy
USA
Ungefär en månad användning av appen
29 mars 2024

I installed this app to help me increase my website's speed, because I was unable to edit my code and remove the scripts myself. After this app helped me increase my speed 30-40 points, all of the sudden it stopped doing that. When I contacted the developer, they were not prompt in responding and only said I had to keep checking my speed. Compared to all apps I use, the customer support was by far the worst considering how expensive the app is!

Little Way Design Co.
USA
6 månader användning av appen