Recensioner (48)

Helhetsomdöme
2,1
Antal per omdömesnivå
  • 46 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 6 % av omdömena har 3 stjärnor
  • 6 % av omdömena har 2 stjärnor
  • 42 % av omdömena har 1 stjärnor
19 november 2024

Terrible support, due to no support, removed the app and it left code in the site that broke features in my store. Had Shopify support involved with the issue and they responded several days later "we refunded the customer" leaving no regard to get the code removed from my website.

Photo Memory Bracelet LLC
USA
En dag användning av appen
Dash Labs SIA svarade 20 november 2024

I am sorry for not getting back in time. As of today, your issue seems to be solved. Please let me know if we can help any further.

Redigerat 12 augusti 2024

Best speed optimizer app, they provide good customer service when you encounter the problem they deserve the 5 star

mangoal
Kina
5 månader användning av appen
Dash Labs SIA svarade 3 augusti 2024

Hello,
we have replied to you. Please check your E-Mails & Spam folder.

25 mars 2024

Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90

Anbu Clothing Brand
Serbien
5 månader användning av appen
Dash Labs SIA svarade 26 mars 2024

Hi Anbu Clothing,
for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.

1 maj 2023

I recently tried out this app and found that it worked well on most themes, but unfortunately, it didn't work on some older themes on mobile version. so I reached out to the support team for help.

I received a prompt response via email and was also invited to join a Slack channel where the support team was able to provide me with the necessary assistance. They are helping me to identify and resolve the issue, which is a great relief.

Overall, I would recommend this app to anyone who needs remove unused Javascript and to improve overall speed of the website. Just be aware that it may not work on all themes. However, the support team is very responsive and helpful, so if you do encounter any issues, they will be able to assist you in resolving them.

Big Bat Box
Finland
Ungefär 2 månader användning av appen
Redigerat 11 april 2023

UPDATE:
They replied and advised me to uninstall the application.

After about 15/20 days they contacted me to tell me that the problem was solved and actually now it works very well.

Thank you

----------

The application is great, but the support service is terrible.

I have a small problem with the app, the dashboard no longer works for me.
I wrote him 3 emails and 2 messages through Shopify, a week later still no one has replied to me.

Millstore.it
Italien
Ungefär 2 månader användning av appen
19 juli 2023

Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.

MaryJane Mommy
USA
Ungefär en månad användning av appen
17 juli 2023

This app swiftly resolved our JavaScript issue, resulting in a remarkable improvement in our website's speed and overall performance. Highly recommended!

Coach Soak
Finland
28 dagar användning av appen
24 januari 2024

For anyone with a 3th party checkout app ( I have a Cash on Delivery App to reveice orders) dont install this app. I had the issue that customers couldnt checkout because the checkout app was getting blocked. After a night figuring out why customers could check out. I uninstalled the app and removed the code in my theme. For the few days the app was installed ( not used ) i payed 20 dollars.

I am writing a review because it is the only methode to reach you. I cant use customersupport , i have to install the app again

COCOMULA ™ | Site Officiel | Produits Avancés De Blanchiment Des Dents à Domicile
Marocko
22 dagar användning av appen
Redigerat 19 augusti 2023

I have had the opportunity to engage with the support team over the past week, and I am pleased to acknowledge their remarkable responsiveness and their commendable efforts in enhancing my website's performance. Their prompt and effective communication has truly amazing.

Throughout our interactions, their professionalism and dedication have been consistently evident. Their expertise has translated into tangible improvements for my website, reflecting their commitment to delivering high-quality solutions.

I am genuinely appreciative of the support team's contributions to my project. Their responsive nature and exemplary professionalism make them a standout team in their field. I wholeheartedly recommend their services to anyone seeking top-notch support for their website.

ZeeSports International, Inc. All Rights Reserved.
USA
18 dagar användning av appen
22 februari 2024

Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.

Riderbag Reflective Bike Commuter & Motorcycle Backpacks
USA
13 dagar användning av appen
Dash Labs SIA svarade 13 juli 2024

Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems