评论 (80)

整体评分
3.6
每个评分等级的数量
  • 68% 的评分是 5 星
  • 1% 的评分是 4 星
  • 4% 的评分是 3 星
  • 4% 的评分是 2 星
  • 24% 的评分是 1 星
编辑时间:2025年4月18日

Company will not reply to any messages or emails.

Update: Only after I left 1-star review, the company did respond with a brief message that didn't clearly answer my question, and then asked me to change my review, but has not replied to my follow up question. I am now trying to use the compress images feature, but an error pops up that I can't read. I believe it wants to ask for more money.

As ...

StrapHabit
美国
1年多 人在使用应用
2025年1月8日

I’m not going to give them a 1-star as some did because that seems petty. The app seems to work, although I’ve been trusting their analytics to tell me that. My concern is that they have "usage charges," but I have no idea what they’re for. I searched both the FAQ and documentation for "usage," but got nothing. I sent an email asking, but never got a response. I see a number of other reviews that ...

Repurposed
美国
大约1年 人在使用应用
2025年2月15日

Worst customer service I have ever experienced. I have been reaching out trying to get help with numerous things since I started using the app and I have never received a response.

Sandy Bums Boutique
美国
大约1年 人在使用应用
2025年1月16日

I think no one is working on this. I was interested in purchasing the paid plan, but for 4 business days I received 0 support.

Haruhi Beauty
美国
6天 人在使用应用
2024年9月11日

I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.

While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their ...

Sicilus Srl
意大利
10个月 人在使用应用
Dash Labs SIA已回复 2024年10月10日

Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?

2024年11月19日

Terrible support, due to no support, removed the app and it left code in the site that broke features in my store. Had Shopify support involved with the issue and they responded several days later "we refunded the customer" leaving no regard to get the code removed from my website.

Photo Memory Bracelet LLC
美国
1天 人在使用应用
Dash Labs SIA已回复 2024年11月20日

I am sorry for not getting back in time. As of today, your issue seems to be solved. Please let me know if we can help any further.

2024年8月17日

I never write a review, usually only if I´m disappointed.
This time it is different.
I´m super happy. The app works perfectly for me. from page speed 37 to 95 (I have screenshots to prove it).
For me it´s a investment and 20 bucks is not cheap, but I rather pay more for something that really works.
The only part I dont use is the picture compressor.

Last Thing I really appreciate: no begging for ...

Inky und Stretchy
德国
4天 人在使用应用
2024年9月3日

"I'm extremely frustrated with Flash Speed Optimizer. As a paid subscriber, I expected my store to be fully optimized, but there's still a 30% unoptimized score on mobile. This is a serious issue since most of my visitors come from mobile, and it's directly impacting my business negatively. Despite multiple emails and chat messages, I've received zero response. This level of neglect is ...

PRINT EXPLORE
希腊
29天 人在使用应用
Dash Labs SIA已回复 2024年10月10日

Hello,
we have replied to your requests but it looks like you didn't get the replies.
Can you please double check and get back to us via E-Mail info@flash-speed.com

2024年9月19日

It simply make all your images to fake board at the first loading, then make lazy loading to img, BUT in may cases java have failing and images not show up. page speed goes up immediately but it totally ruin the view overall. second thig: it makes 1K back links from one IP.
And support is not answering at all.

Alus live - Aludaris.lt
立陶宛
3天 人在使用应用
2024年11月1日

Altdaten im Quellcode nach löschen der App. Das führte zu verschiedenen Shop Fehler. Es wurde unteranderem kein Favicon mehr angezeigt und andere Apps wurde im Hintergrund blockiert (z.b. Klaviyo). Damit ist man praktisch gezwungen, die App dauerhaft zu nutzen, weil es sonst zu Problemen im Shop kommt.

bundeswehr-ausrüstung
德国
6个月 人在使用应用