評價 (76)

整體評分
3.9
各級評分數量
  • 71% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 22% 的評分為 1 顆星
2024年3月13日

Stay clear of this app. DO NOT INSTALL.
contacted support 6 weeks ago, no response. Customer service non existent.

BecauseYoureGorgeous.com
英國
使用應用程式 4個月
Dash Labs SIA 已回覆 2024年7月13日

Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out problems

編輯時間:2023年12月14日

BAIT & SWITCH - There is NO FREE TRIAL!! Do NOT download this app!! They offer a "FREE" trial but in fine print there's up to $40 in usage fees. Zero clue what that was. I immediately removed app. Unsure how this ever got approved.
UPDATE: Yes you didn't charge my account because I caught your little scam of $40 usage fees for a free trial and as clearly stated above - deleted the app. Thanks for the sexist mansplaining tho.
UPDATE 2: This guy stalked me on Instagram and started DMing me. I had to block him. THEN he removed his old reply and came here and starts again. This is BEYOND unprofessional and downright creepy. It's VERY alarming you've become so unhinged over a negative review about FACTS. And yes I did use the app. I downloaded it - saw the usage fee of up to $40 when there was ZERO visible explanation and so I deleted it. The ONLY thing your non stop replies and stalking me on another platform does is prove my point - DO NOT DOWNLOAD this app!

Karen Moran Designs
美國
使用應用程式 5分鐘
Dash Labs SIA 已回覆 2023年12月13日

Dear Karen,
first of all, we didn't charge your store any single dollar. Thus, I don't understand why you didn't ask our support team through E-mail or Slack about the usage fees, before leaving a bad review.

There is a 7 day trial but you uninstalled our app after 5 minutes - thus your review doesn't seem to be based on experience. Please get back to us and I am happy to explain everything in detail

Update: sorry, I just tried to help. A 1 star review for not using our app after all, without contacting us to explain it just doesn't seem fair.
The 7 day trial is completely free up and there are no charges in that period except if you pass 10.000 requests. Then a $4 charge applies up to a maximum of $40 - which equals 100.000 requests

2024年3月25日

even if you dont like and want to remove the app compeletely, it is not clearing its codes. DONT USE THIS

Yellow Cart Family Store
美國
使用應用程式 37分鐘
Dash Labs SIA 已回覆 2024年3月26日

Please drop us an email and we can clean it up for you. The code is located in your theme.liquid file and should be clearly visible / commented

2023年12月3日

Aujourd'hui la vitesse Shopify est de 43 comme avant d'installer l'application tout comme sur pagespeed insights.

ORANGE AMOUR
法國
使用應用程式 9天
Dash Labs SIA 已回覆 2023年12月7日

Thanks for your review. Unfortunately nobody has contacted us in order for support. Please get back to us via E-mail info@flash-speed.com and we're happy to provide support using our app

2024年11月19日

Terrible support, due to no support, removed the app and it left code in the site that broke features in my store. Had Shopify support involved with the issue and they responded several days later "we refunded the customer" leaving no regard to get the code removed from my website.

Photo Memory Bracelet LLC
美國
Dash Labs SIA 已回覆 2024年11月20日

I am sorry for not getting back in time. As of today, your issue seems to be solved. Please let me know if we can help any further.

2022年5月5日

WARNING! This app adds some scripts to the template and looks real but, in reality nothing changes. It charged me while doing nothing and the support never replied to my question for help. I suspect those 2 initial reviews which tricked me to trust the app are from the developer.

eGarderoben
瑞典
使用應用程式 2個月
Dash Labs SIA 已回覆 2022年8月25日

Please note, that the app only helps if you have 3rd party apps installed and they load javascript. It does not help to block Javascript's of the theme itself.

2023年7月19日

Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.

MaryJane Mommy
美國
使用應用程式 大約1個月