Paidback

Paidback automatically fights your chargebacks and recovers lost revenue — fully hands-off.

When a chargeback is filed against your store, Paidback detects it instantly and builds your response automatically. Evidence is collected from your order data, tracking information, delivery confirmation, and fraud signals. An AI-generated rebuttal is tailored to the specific dispute reason code. The complete evidence package is submitted on your behalf with no manual steps required. Currently supports Shopify Payments disputes. Stripe and PayPal support coming soon.

• Automatic evidence collection from order, tracking, and fraud data
• AI-generated dispute responses tailored to each reason code
• Smart evidence filtering — analyzes quality before submission
• Missing evidence detection — flags gaps and guides you to fill them
• Full evidence visibility — see every piece collected for each dispute