Parcel Panel Returns &Exchange

Wonderful app and a wonderful service. I had a technical problem that customer service managed to help sort out in the space of 5 mins. Thank you.

New to this app and Donna was very helpful and answered all of my questions. So far I am loving this app!

I love that we can provide ease of convenience to our customers by having the returns and exchanges portal. I appreciate being able to modify the written text boxes and linking to our Returns Policy. I would have liked to see more personalization options with the font selections however, but that is not a deal breaker as a merchant.

I had some issues with the automatic email reply, but the support could help me out, even on Saturday afternoon. That's what I call customer service. My problem has been solved very quick, because the support ( thanks to Zessa) guided my through each step. Thanks very much.

I am a new store owner and decided to choose Parcel Panel because they offer a free plan for new owners. The app is so user friendly, and already has built in templates for returns that makes the process very easy for a newbie. And I was able to contact the company via chat and they answered very quickly and assisted under a minute. I am very pleased with the service and am excited to partner with them as I grow my new store.

Not user friendly

great app, very useful, great customer service, I would recommend this app to anyone interested

Excellent service by Donna. Would definitely recommend.

Great customer service, very quickly resolved the problem. I recommend this app to everyone because they have fantastic customer service.

Very great app, easy to configure and the support is very responsive. I highly recommend it. The process of return is smooth and fast