Unrivalled Postage Rates
Our customers don’t want to be overpaying for parcel delivery, which is why we keep our postage costs to a minimum.
Extensive Range of Couriers
We only recommend couriers online that we really trust and offer an extensive range of domestic and international couriers.
Automate with Smart Send
Smart Send is our shipping solution to manage all of your e-commerce deliveries in one place.
About Parcel2Go
Media gallery
Support
- FAQ
- Developer website
- Privacy policy
- smartsendintegrations@parcel2go.com
Pricing
Free
Most recent reviews
Chow Bella Ltd
I had high hopes for this. Although in some respects it saves time (I like the automated despatch notes especially), it does still feel really clunky. I seem to get endless duplicates of orders as if they just keep getting imported and that slows things down as I have to keep deleting the extra ones, ungrouping and regrouping things. It also doesn't seem to remember the settings I put in - I always use DHL Collect and no matter how often I put that as a setting, it still defaults to DHL Drop Off. So - not bad, but definitely lots of room for improvement.
Developer reply
Good afternoon Chow Bella,
I am very sorry to hear that you are having some trouble using our app, we would like to fix this on your behalf. Would it be possible for you to send us some example screenshots of the errors you are getting and the email address to your Parcel2Go account to Apihelp@parcel2go.com?
Thank you for your feedback and we appreciate the time taken to leave this, I am hopeful we can find a quick solution for you.
Thank you
Tom
Parcel2Go customer Services
DC Equestrian and Pet Ltd
Very easy to use and a better site than the one we are currently using. We has to find another provider as just before Christmas during our busiest time nearly all of the couriers were no longer available and the prices to send the parcels nearly doubled. We contacted them immediately and was advised that these were the only options. We tried them again after the Christmas but the same happened.
Developer reply
Good afternoon DC Equestrian and Pet Ltd,
Thank you for leaving your review, I am very sorry to hear that some of your favoured services had been removed over the Christmas period.
When we see a change in the services we offer we try our best to provide other suitable alternatives to allow our customers to carry on sending their parcels. On occasions this is not always possible and I am sincerely sorry this has happened, we have introduced a lot of the services we offered previously again. Would it be possible for you to contact us directly at p2gappfeedback@parcel2go.com and I could look into this further on your behalf?
Thank you and again, I am very sorry for the inconvenience caused here.
Tom
Parcel2Go Customer services
JohnDyerGallery
Two weeks go by and still no support :-( Struggling with this - it doesn't talk back to Shopify now - so when an order is booked the customer's order isn't updated with tracking or fulfilled. As P2G isn't a courier option in Shopify that then makes it hard to update manually. It used to work (really well) - but hasn't for a few weeks. We have asked for support 3 times but had no resolution.
Developer reply
Good afternoon JohnDyerGallery,
I am very sorry to hear that you are having some trouble using our app, would it be possible for you to contact me directly at Apihelp@parcel2go.com?
I'd like to see if I can get this matter resolved for you, any supporting screenshots to the error would also be appreciated.
Again, I am very sorry for the inconvenience this must have caused.
Thank you.
Tom
Parcel2Go Customer Services