Avis (180)
Affiner
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Par note
Super simple and straight forward product that does what it says and does it well. Support is beyond top notch, they went above and beyond to help me with an issue they could have easily pushed off, instead they dove in head first to fix it. Member for life!
I have been using Parcelify for years now! There team is the best when it comes to needing extra support!
Shopify has introduced the new district address field for Peru. Parcelify currently only allows filtering by City. Are there any plans to support the new District field in shipping rules?
I have been using Parcelify for many years and have multiple Shopify stores that use it. Every time I have a question, I get a thorough answer explaining exactly what to do. Just had a question today, and within minutes, a detailed explanation with screenshots was provided.
Kudos to the Parcelify team for not only great support but also an excellent product that handles so many different and complex shipping scenarios. As you can see, I highly recommend giving them a try.
When looking at a shipping app, we looked at a few, but opted for Parcelify as it was flexible enough to work with our needs and also gives us options for future growth. We did have a couple of issues, one was activating CCS on Shopify, the other related to migrating from a Dev store to live. I have to say, the support from the team at Parcelify was excellent, and helped get both issues sorted really quickly and importantly painlessly. Well Done guys, great product, fantastic support.
I was looking for a shipping rule solution, as my customers were often getting charged for 2 lots of shipping if buying a certain item along with something else, which I wasnt comfortable with.
I had a few issues setting this up, as I have quite complex shipping rules, and also zero ability when it comes to anything to do with computers. I was getting stressed out as I couldn't work out what I was doing wrong. I eventually messaged the support and instantly wished I would have done it much sooner. Alex was great, put me at ease, reassuring me that my shipping rules would be sorted. Just like magic, in no time at all, Alex replied confirming that my rules had been set up, and asked me to check and confirm. Everything worked as expected, and I cannot thank Alex enough.
I've now had Parcelify running for a while, and its great. Its makes my life so much easier, allowing me more options for shipping rules than the standard options on Shopify.
Thank you team.
Terrific customer service team!
I cannot recommend Parcelify enough. Setting up a store with highly specific shipping needs and a large catalog is a daunting task, but this app handles it flawlessly. It is incredibly extensive and manages my complicated shipping rates across different countries with ease.
What truly sets them apart, however, is the customer service. The support I’ve received while setting up our store has been absolutely spectacular. They're responsive, knowledgeable, and genuinely helpful. If your business has complex shipping requirements, this is easily one of the most essential tools you can have in your Shopify stack.
I thank the entire Parcelify team for the excellent collaboration, I couldn't dream of better.
Everything was done with care and professionalism!
The biggest advantage is that it doesn’t require Carrier Calculated Shipping (CCS), which makes it super easy to use even on Basic Shopify plans. Setting up shipping rates is really flexible, especially for the UK, with detailed Postcode Area and Outward Code lists for UK mainland, saving us a ton of time gathering all the info ourselves.
The support team is also very professional and helped us solve any issues.
The only improvement we’d love to see is a live chat support option, so we could get help more directly and in real-time instead of relying on emails.