Parcelify: Shipping Rates , 305 avaliações

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
20 de dezembro de 2023

Great product works super well! We love it, and it helps keep compliance aligned. I will say a little complicated to set up but they are quick to respond and have set up or helped set up more of our shipping zones. This app is great

eJuiceDB
Estados Unidos
Mais de 3 anos usando o app
30 de novembro de 2023

Easy to configure, and reliable.

Rollersnakes
Reino Unido
Mais de 3 anos usando o app
13 de julho de 2023

I've been using Parcelify for over a year now and it's really helped simplify my shipping options when I have a wide variety of products that require different box sizes. I did encounter customers reporting a shipping error at checkout, and reached out to support about the issue. Alex helped troubleshoot and discovered where the problem was - my own mistake when assigning the profiles - and explained how to fix it and prevent the issue in the future. Very responsive, clear to understand, and overall a wonderful support experience. I would definitely recommend this app.

Impish Geek Designs
Estados Unidos
Aproximadamente 1 ano usando o app
12 de março de 2024

I have used Parcelify for many years, and I am very happy to say that I have had very few issues. Of the few that I couldn's resolve I turned to their tech support and they where able to. I am happy with their service. I think that you would be too.

Norman
SweetheartGallery.com
Artistic Handmade Home Accessories

Sweetheart Gallery, LLC: Contemporary Craft Gallery, Fine American Craft, Art, Decor, Handmade Home & Personal Accessories
Estados Unidos
21 de junho de 2023

I am rating the Parcelify app 5/5 stars because we have been using it across 3 stores for many years now with no issues. The new version required some getting used to, but we are already seeing the benefits of the new format. It's a solid app, give it a try to see if it meets your needs and continue using without fear that it will 'disappear' in a year or two like others.

I am rating the support team (namely Alex M.) 5/5 stars because of:

Responsiveness (multiple email exchanges within an hour of submitting ticket)

Professionalism (friendly tone, well written messages, clear and concise, never minimizing my problem or passing the buck to Shopify support)

Familiarity (problem identified within two email exchanges, temporary fix put into place immediately)

Solutions (instructions on long term fix delivered within two hours of ticket submission)

Universal Billiards
Estados Unidos
3 meses usando o app
4 de maio de 2023

Awesome app and awesome company with great support. We have this app on three stores and have always been pleased with the app performance and supports ability to answer all of our questions!

Brilliant Bicycle Co.
Estados Unidos
Aproximadamente 6 anos usando o app
16 de maio de 2023

App seems to be working perfectly. We have had no end of problems with customers using our free UK shipping option despite not being located in the mainland UK. But thanks to this app we have been able to exclude these areas and we have been able to offer a discount for orders over a certain amount, which previously we could only do for mainland UK orders.

Customer support is also excellent, most replies were within a few hours, sometimes even quicker. Our personal experience was with Patrick who was very friendly, helpful and knowledgeable.

Aztec Leisure
Reino Unido
7 dias usando o app
15 de agosto de 2023

We've been using Parcelify for a few weeks and have been very impressed. We have several unique shipping issues, all of which were solved very easily using Parcelify. The user interface is very intuitive and we were able to migrate shipping profiles to Parcelify with only about an hour of setup time. We submitted two questions to the Parcelify team during setup, both of which were answered thoroughly and promptly. We highly recommend Parcelify!

Victoria Rose Park
Canadá
7 dias usando o app
23 de novembro de 2022

Alex Mensing was really quick and helpful today. Sorted out my all problem fast and I definitely recommend this Parcelify App++

TnP Accessories
Reino Unido
Aproximadamente 7 anos usando o app
13 de dezembro de 2016

It worked perfect! Highly recommended for example to create shipping methods by ZIP code, city, etc. Thanks a lot!

Northtestweek
Espanha
Mais de 6 anos usando o app