Parcel Panel Order Tracking
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Super helpful and responsive support. Customer service was patient and understanding and helped me understand what I needed to know. Thanks Parcel Panel!
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I have great experience with this app. I would highly recommend it. The customer service is excellent.
Hello there!
Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other help, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
One of the best tracking app you can get on shopify ;) Very easy to set up and a very helpful customer service!
Mig from the customer support team supported me very friendly and professionally today! She is great and it was a very good first experience with their support team, awesome! Thanks to Mig and the team!
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Lexie was really supportive, patient very helpful. I really appreciate dealing with her. Thank you, Lexie.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Application complète et parfaite. Elle répond à 100% a mon besoin. Je tiens à remercier MIG du service client pour son professionnalisme et son aide pour personnaliser l'application.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Solid support, great staff. Absolutely fantastic. Would recommend for everyone to at least message the support team so that they can have an amazingly pleasant conversation with one of the staff #loveMig
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
buen soporteeeeeeeeeeeeeeeeee eeeeeeeeeee eeeeeeeeeeee eeeee
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Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
We had issues at the beginning but the app is working fine now! Thanks for the help!
Very much recommended!
Hi, I checked your ParcelPanel Account, the tracking shows pending because the courier Matching is not configured in the right way.
To make it right and solve your problem, you can match your Shopify Courier with Deutsche Post DHL and re-synced your order again in the dashboard.
Our auto courier detect system choose Cainiao as the courier because many dropshippers are using our APP, so if they do not set up the courier match, we will do it this way.
Now we support 500+ couriers, so the NO.1 problem of untraceable package is coused by the wrong courier matching, so, please install our app again and set up the courier matching. This problem will be fixed.
Btw, our work time is 9:00-20:30 GMT+8, we are glad to help.