Parcel Panel Order Tracking

Parcel Panel Order Tracking

Anmeldelser (4.617)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
14. november 2022

Customer service was extremely helpful! Gave numerous tips, such as adding a favicon, which I didn't even think of.

Winterporium
USA
22 dage bruger appen
Channelwill svarede 14. november 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

29. september 2023

Awesome!

Silvercoll
Portugal
21 dage bruger appen
24. juni 2022

Ottima app, servizio clienti sempre disponibile, ottima grafica, qualità ottima,ve la consiglio . grazie

EcommerceMaximum
Italien
21 dage bruger appen
Channelwill svarede 25. juni 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

10. januar 2021

Not good for big stores. Prices too high. And take care...there is no customer service. They didn´t answer by chat and by email. Not recomended

DepiLife™
Chile
Næsten 2 år bruger appen
Channelwill svarede 15. januar 2021

UPDATE:

Hi team,

Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.

Firstly we're sorry for the bad experience, thanks for your honest review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.

Our support team sent you several emails about your feedback, you can search this email address to check it: parcelpanel@uppercommerce.com

Sincerely wondering what can we do to make your experience to a 5-star one?

Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.

If you have any question or concern, please feel free to let us know, we are always glad to help you.

Thirdly, 2020 has gone, Chinese New Year is coming.

On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.

Stay Safe

Best Regards
ParcelPanel Support Team

25. januar 2024

Its great

GLOWLUMO
Canada
Cirka en time bruger appen
7. april 2023

Die App funktioniert sehr gut und der Kundenservice ist einfach klasse. Ich hatte Mig an meiner Seite und Sie hat schnell das Problem erkannt, was auch dann gelöst werden konnte. Sehr kompetent! Vielen Dank!

Luxessary
Tyskland
21 dage bruger appen
Channelwill svarede 8. april 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

11. maj 2022

Very easy to use for now, and the support team seems to be excelent!!
Replied very fast and had solved issues efficiently.

Ecoesia
Storbritannien
21 dage bruger appen
Channelwill svarede 12. maj 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

Redigeret 14. december 2023

This app is sending out emails to my all customers saying they have a delivery exception! When in fact, when I check with another app it shows the items are in perfect transportation. This is horrible and is ruining my business! I am beyond mad at this app and waiting to hear from their developers! STILL NOT UPDATED! I have shipments that have been shipped and are in transit and this app is still showing the order is "pending" or "Label created" and it's been 6 days! I'm about to uninstall this app!

The Nichole Collection
USA
Næsten 2 år bruger appen
Channelwill svarede 14. november 2022

Hi there!

Our deepest apologies for the inconvenience that this has caused! As our system updates orders' tracking details from courier official website, we have no access to change order tracking details. The problem you have met was a keywords hiding issue. Please rest assured that we have modified it and everything works well on your account. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

9. januar 2021

I was looking for this exact APP for so long. Incredible APP! Everything i was needing on my business. I thank you for all the Team.

i9 Shops
Brasilien
21 dage bruger appen
13. juli 2022

Le SAV répond très rapidement, m'a bien aidé. L'application est de mieux en mieux, j'adore !
Je recommande

crtsshop2022
Frankrig
21 dage bruger appen
Channelwill svarede 13. juli 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel