Parcel Panel Order Tracking

Great and an instant support! Happy user

support is super quick and friendly. awesome!!

I just got this app tonight. I've used track123 on other stores in the past, but wanted to try something new plus parcel panel's pricing model was more attractive to me. It literally took 2 minutes to setup the app, and it looks great. You can see an example of what the page will look like for customers, which is great.

They are currently doing an offer that more then doubles the amount of orders included in the free plan, up to 50 instead of 20. They also removed the apps branding, so it looks more professional on the website. This is typically a paid plan feature that they are giving away for free. If you download the app you may see this opportunity, if they are still running it. All I had to do was message the support team.

Huge thanks to Ria at the customer support team. She answered me rapidly and gave me those extra benefits. I also wanted to change the color of a specific thing on the page, and couldn't do it on my own. She was able to do it for me in a few minutes. I'm happy to have found this app, and think it will provide good value to me and my customers.

Parcel Panel has been an excellent solution for order tracking in my Shopify store, enhancing customer satisfaction. With its user-friendly interface, I set it up quickly and now provide customers with real-time updates at every stage of their order. The customizable tracking page allows me to align with my brand, and automated notifications reduce support inquiries. It supports multiple carriers, which is a major plus, though some carriers occasionally experience update delays. Overall, it's a valuable tool for professional order tracking.

I am writing to thank Jessica for her invaluable help in resolving my issue. Her dedication, patience, and expertise are remarkable, and I am so grateful for her assistance. With her support, the problem was resolved effectively and efficiently. Thank you, Jessica, for going above and beyond to help me. Your kindness and professionalism made a difference, and I am truly thankful for everything you did.

Customer support was quite helpful when I needed their help

The customer service is very nice and they are very patient with everyone, they 100% helped me with great attitude.

Great experience so far, great customer service, everything works well.

Always an Amazing assistence

Very responsive customer service team. Well done