Parcel Panel Order Tracking , 2.135 anmeldelser
Function wise it's pretty good.
Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't.
Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. If you need more help, please feel to message us anytime. Thank you for your time and consideration, and have a wonderful day!
All the best,
Très réactif, à l'écoute, simple d'utilisation, des tarifs plus de correct. Aucun problème pour le moment, je recommande.
This is my inaugural attempt at configuring it on my Shopify store, and I found it to be user-friendly and a valuable addition to our website.
I experience a very good customer support and very good app and nice dispatch on the tracking template. the only reason it gets 4 stars instead of 5 is that it's mac 20 trackings per month otherwise I have nothing to complain about.
thanks elly at customer service once again
Thank you for the positive feedback! We're glad you're enjoying the app. The specialist has helped you double the quota for free. Hope you enjoy it. If you ever need assistance in the future, don't hesitate to reach out to us again.
At first very bad experience with elly support agent. She just confused me and didn't understand my queries. but jessie came and helped me. she cleared my doubts and made me clear. but the app is great and has very good features.
Thank you for your feedback! We apologize for any confusion caused by our support agent, but we're glad to hear that Jessie was able to assist you and clear up any doubts you had. We're happy to hear that you're enjoying our app and that you find it to have great features. Thank you for choosing our application!
my first time using this. I'll let you know what I think later............................................................................................................................................
Amazing app, it helped me a lot and helped my customers to track their parcels easily, but the price of the Enterprise plan is expensive, otherwise everything is amazing.
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
ha sido satisfactoria, solo tienen que estar más pendientes en actualizar los pedidos, pero buena aplicación
Thank you for your feedback. We're glad to hear that overall, our application has been satisfactory for you. We appreciate your suggestion to be more vigilant in updating orders and will work on improving in that area. Thank you for using our app and please let us know if you have any further feedback or suggestions.
Pas encore tester entièrement, mais fait le travail, le sav est en tout cas très compétent.