Parcel Panel Order Tracking
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Service vraiment au top ! Vous nous permettez beaucoup de choses en tant que DropShippers. Continuer vos services merci beaucoup !
Hi,
Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.
Best regards,
Parcel Panel
Uno de las mejores apps que he usado para rastrear ordenes, es muy fácil de usar e instalar. Estuve probando aftership y la verdad es muy complicado de usar, y la otra que es tractor tracking, que es muy limitado.. Pero esta app, es lo mejor de lo mejor,
This app is sending out emails to my all customers saying they have a delivery exception! When in fact, when I check with another app it shows the items are in perfect transportation. This is horrible and is ruining my business! I am beyond mad at this app and waiting to hear from their developers! STILL NOT UPDATED! I have shipments that have been shipped and are in transit and this app is still showing the order is "pending" or "Label created" and it's been 6 days! I'm about to uninstall this app!
Hi there!
Our deepest apologies for the inconvenience that this has caused! As our system updates orders' tracking details from courier official website, we have no access to change order tracking details. The problem you have met was a keywords hiding issue. Please rest assured that we have modified it and everything works well on your account. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Ótimo aplicativo, principalmente para quem faz Dropshiping. Suporte é excelente e atendem bem rápido. Recomendo
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
assistenza efficace e molto disponibile ,sopratutto con i nuovi arrivati .Efficacia immediata .
Inoltre l'app è veramente molto utile e semplice da utilizzare in quanto molto chiara nella sua conformità .
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Quick customer service, easy to use, very friendly and polite. Would certainly recommend to others who are looking for this service.
Hi there!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Parcel Panel
Really good app. Highly recommended. I would suggest that they add a push email or notifications to the clients anytime the parcel moves
UPDATE:
Hi team,
Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.
Firstly thanks for your 4-star review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.
Our support team sent you an email about your suggestion to email notification, you can search this email address to check it: parcelpanel@uppercommerce.com
Sincerely wondering what can we do to make your experience to a 5-star one?
Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.
If you have any question or concern, please feel free to let us know, we are always glad to help you.
Thirdly, 2020 has gone, Chinese New Year is coming.
On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.
Stay Safe
Best Regards
ParcelPanel Support Team
great customer service :)
very very good support
not have so much to say, but basically good job for them
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Lexie | Parcel Panel
Just started to us the app. Installation and configuration were seamless and UI is intuitive.
Some interesting features like Dropship-mode, estimated delivery date on tracking page etc.
Contacted support now several times for smaller issues with set-up in multi-language store. The always have been super responsive, fast and solved the issues very quick.! Great.
Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.
Didn't use it yet?
Hello,
We wanted to take a moment to express our sincere appreciation for your continuous support of our app. We hope you have been enjoying your experience so far.
We just wanted to check in and see if you are satisfied with the various features and the support we provide. If there are any issues or concerns that arise, please know that you can always reach out to us for assistance. Our team is always here, with a smile on our faces, ready to help resolve any problems that may come your way.
You are a valued member of our app community, and we want to make sure you have the best possible experience. Thank you for being a part of our app family.
Kind regards,
ParcelPanel Team