Parcel Panel Order Tracking
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This app charge like a premium amount but they don't offer accurate tracking of partially fulfilled order we are taken there 399$ plan but it is not worth for us if you fulfilled your order partially then other order will not show when the customer track order through their app, we paid 399$ to them and we got lots of complaints and negative reviews too which is effected our brand value as well so we would suggest go and try some other apps their plan is like a premium amount you won't get good features. If you care about your brand value and you have a stable business.
Hi, thanks for your feedback.
We are so surprised to what you said, our support team responded promptly and professionally to your question about tracking orders with multiple fulfillments. When an order contains several fulfillments like fulfillment 1 and fulfillment 2, order F1 and F2 will be correspondingly displayed on your Tracking Page, so that when your customers track this order, they can click F1 and F2 to check different item's status.
Actually, after your installation, ParcelPanel synced almost 40000 orders for you in total and it worked very well, your customers tracked their orders almost 30,000 times through ParcelPanel Tracking Service.
Yesterday, you insisted on asking us for a refund. We hope you to provide some screenshots of ParcelPanel's poor work, but did not receive any relevant response.
Look forward to your reply
Apenas estoy comenzando a usar la app, parece que tiene mucho potencial y el equipo de servicio al cliente esta listo para ayudar siempre, me gusta que tiene muchas paqueterias que uso aqui en Mexico :)
The application is very good, It support a very large number of couriers, and I am happy that I came across this application, because no other application supported the courier I use. I recommend this application.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Great functionality and superb customer service! Mig helped me to customize the tracking button. Definitely worth adding this app to your store!
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
I just installed the app and love the features! I contacted the chat help for a quick fix to customize my tracking page and it was done immediately and efficiently. Mig helped me with this and so far I'm so happy with this app and service! Thank you!
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
I have been using the parcel panel over the last few years and is set up in my few stores. this app is working perfectly fine till now. sometimes some issues occur but customer support is very helpful and quick to remove those all flaws. mig is very helpful. great tracking app.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
sorunumu hemen çözdüler. Çok teşekkür ederim.
Nice app this is the great place for the persons like me who wants simple and nice features by the app and nice peoples who can solve any problems
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
good help and theyre very organised and friendly they really help you understand your problem and are always there and take less than 10 minuites to respond
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Great Service All of the time. Could not do my job without it.